Cybersecurity Systems Administrator II

ubc; Vancouver; On-site; CAD 98,000 - 147,000; Full time

Job summary

UBC is seeking a Cybersecurity Systems Administrator II in Vancouver to design systems hardware and software solutions and coordinate with the Office of the CISO and IT teams.

The role involves collaborating with multiple university stakeholders, providing hands-on support, and contributing to security-focused system enhancements and operations.

Responsibilities

• Analyzes and reviews functional requirements, system features, security requirements, and scalability and performance requirements.
• Contributes to planning and development of system enhancements for enterprise services and process improvements.
• Investigates industry trends in security, privacy, and applications middleware to inform system design.
• Provides Tier 2 operational support, troubleshooting, and end-user assistance for production systems.
• Prepares training plans and materials for staff during system implementations.

Job description

Staff - Non Union

Job Category M&P - AAPS

Job Profile AAPS Salaried - Information Systems and Technology, Level D

Job Title Cybersecurity Systems Administrator II

Department OCIO | Cybersecurity Systems Support

Compensation Range $8,810.92 - $13,202.50 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date October 5, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date Ongoing

This position is subject to the satisfactory completion of required background checks. Security Credential Background check required.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Cybersecurity Systems Administrator II designs systems hardware and software solutions, defines systems scope, and provides recommendations for all systems supported infrastructure as part of regular operations. Collaborates with management and staff from all sections of the Office of the CISO, Information Technology, other administrative and academic offices, and faculty to coordinate application support. Interacts directly with other University technology professionals.

Organizational Status

The position reports to the Cybersecurity Systems Support Manager. The Cybersecurity Systems Administrator II is a member of the Cyber Security Systems Support Team. Works independently and jointly within the Solutions Security and Architecture team. The Cybersecurity Systems Support Team will provide "hands on keyboard" help to faculties and departments as needed to get into compliance. The CSS team is essential to the maintaining and upkeep, and currency of UBC cyber tools.

Work Performed

Specific Duties:

• Analyzes and reviews functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements. Reviews implementation options, discusses approach and recommendations with systems staff and users, and provides input to technology recommendations for new and changing systems requirements.
• Contributes to the ongoing planning and development of systems enhancements in support of current or new enterprise services. Collaborates with peers/team members to identify, analyze, recommend and implement appropriate system enhancements that will improve existing information systems and improve business processes and productivity. This may include assisting with the management of the lifecycle of a service or product.
• Investigates and remains current with industry technology trends in Applications field such as: Security, privacy, e-commerce, PCI, workflow, systems development methodologies, web-services, applications middleware (Apache, Tomcat, etc.), anti-spam and anti-virus, electronic forms,
• Provides advice to and consults with UBC IT colleagues or others as appropriate on complex system design issues and provides technical opinions on the viability or suitability of techniques and methodology to meet project and/or Academic Systems Support Managers' objectives and goals.
• Implements customized tools and applications, prepares functional specifications and builds proof-of-concept test environments. Develops technical specifications for system development, testing and conversion processes, within established UBC IT's technical architecture and database design.
• Provides Tier 2 operational support for production systems including troubleshooting system problem reports, resolving issues with production systems, defining operational support processes, patching systems and applications, documenting and reporting problems and providing end user support as required.
• Prepares training plans, training materials, and trains staff as required during system implementation.
• Develops a high level of expertise in the functionality of vendor product(s). Works directly with the vendor's technical support centre in order to resolve product issues.

Core Duties

• Designs solutions to resolve system related business problems, meet user requirements, and streamline system workflows. Formulates and defines system scope and objectives and recommends a strategy, potential solution, or "work-around". Monitors and analyzes systems issues and provides recommendations for all sys