Cybersecurity Exceptions Manager

Deloitte Canada; Ottawa; On-site; CAD 85,000 - 156,000; Full time

Job summary

A leading consulting firm seeks a Cybersecurity Manager in Ottawa to oversee the cybersecurity exceptions process and ensure risk management. The role involves collaboration with internal teams, risk analysis, and continuous improvement of processes. Ideal candidates will have experience in cybersecurity, strong communication skills, and a relevant degree or certification.

Benefits

Flexible benefits

Mentoring and coaching

Qualifications

• Prior experience working in Cybersecurity teams.
• Strong understanding of risk analysis and cybersecurity mitigation strategies.
• Excellent communication skills, both verbal and written.

Responsibilities

• Manage and oversee the cybersecurity exceptions process.
• Lead the triage process for incoming exceptions.
• Analyze and assess potential risks associated with each exception.

Skills

Risk analysis

Cybersecurity mitigation strategies

Communication

Analytical skills

Problem-solving

Attention to detail

Organizational skills

Education

Degree in information technology or cybersecurity

Cybersecurity professional qualification (CISSP or equivalent)

Tools

GRC tools

ServiceNow

Job description

All Available Locations : Toronto, ON; Kitchener, ON; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on-the-job coaching.

What will your typical day look like?

Key Responsibilities :

• Own the Cybersecurity Exceptions Process : Manage and oversee the cybersecurity exceptions process from start to finish, ensuring consistency and efficiency in handling exceptions across various teams and technologies.
• ServiceNow Tool Management : Own the oversight and utilization of the ServiceNow tool for exception tracking, resolution, and reporting. Ensure proper configuration, use, and optimization of the tool.
• Triage and Information Collection : Lead the triage process for incoming exceptions, collecting all necessary information to assess each exception and its impact. Work closely with requestors to ensure accurate and comprehensive data.
• Risk Analysis : Analyze and assess potential risks associated with each exception. Present clear and concise risk assessments to stakeholders and help guide decision-making.
• Collaboration with Requestors : Partner with internal teams and requestors to gather data, answer questions, and resolve issues in a timely manner.
• Metrics and Reporting : Track, update, and report on key metrics and statistics related to exceptions. Develop reports and dashboards to communicate trends, patterns, and outcomes to leadership.
• GRC Data Submission : Ensure that exception data is submitted to Governance, Risk, and Compliance (GRC) tools as needed.
• Continuous Improvement : Identify areas for improvement in the exception management process. Recommend and implement process enhancements to improve efficiency, compliance, and overall risk management.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world.

Enough about us, let’s talk about you

Required :

• Prior experience working in Cybersecurity teams.
• Strong understanding of risk analysis and cybersecurity mitigation strategies.
• Excellent communication skills, both verbal and written.
• Strong analytical and problem-solving abilities.
• Highly organized with attention to detail and the ability to manage multiple tasks simultaneously.

Preferred :

• Experience with GRC tools and processes.
• Degree in information technology, cybersecurity, or equivalent.
• Cybersecurity professional qualification such as CISSP or equivalent.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program.

Our promise to our people : Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities.

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Manager Cybersecurity • Ottawa, ON, Canada