CyberArk L2 Engineer - Production Security & PAM

Onepoint; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Wepoint is seeking a CyberArk L2 Expert to reinforce its CyberArk team in Canada. The role focuses on day-to-day CyberArk operations, production support, and ensuring service continuity within an established environment.

You will work closely with infrastructure, security, and application teams to maintain platform stability. The ideal candidate provides Level 2 operational support for CyberArk, handles incidents, investigates issues, and participates in change and production activities while

Qualifications

• Solid hands-on experience with CyberArk Privileged Access Management.
• Experience supporting CyberArk environments in production.
• Understanding of the main CyberArk components and their interactions.
• Experience with incident investigation, troubleshooting and operational support.
• Knowledge of privileged-access-management concepts and security principles.

Responsibilities

• Provide Level 2 operational support for the CyberArk platform.
• Handle CyberArk incidents, service requests and standard operational activities.
• Investigate and troubleshoot platform-related issues.
• Support the day-to-day administration and maintenance of the CyberArk environment.
• Monitor platform stability and contribute to service continuity.
• Participate in change and production activities.
• Escalate complex technical issues to Level 3 or relevant technical teams when required.
• Maintain operational procedures and technical documentation.
• Collaborate with infrastructure, security and application stakeholders.
• Contribute to the continuous improvement of CyberArk operational processes.

Skills

CyberArk PAM

Production support

Incident investigation

Autonomous work

Job description

Wepoint is seeking a CyberArk L2 Expert to reinforce its CyberArk team in Canada. The role focuses on day-to-day CyberArk operations, production support, and ensuring service continuity within an established environment.

You will work closely with infrastructure, security, and application teams to maintain platform stability. The ideal candidate provides Level 2 operational support for CyberArk, handles incidents, investigates issues, and participates in change and production activities while