Cyber/Technology Risk Senior IT Business Systems Analyst

Canada Life Group; Toronto; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards & Recognition

Community & ERGs

Job summary

Canada Life is seeking a Senior IT Business Systems Analyst to join the Information Security and Technology Risk portfolio. This role drives requirements analysis, security services adoption, and technology solutions that enhance customer experience and risk posture.

The position involves leading cross-functional engagements, documenting current and future state processes, and mentoring peers in requirements management within a hybrid work environment.

Qualifications

• Must-have experience with Information Security or Technology Risk projects including Governance Risk & Compliance, Technology Risk Management, Identity Governance & Administration, Privileged Access Management, Data Protection, Cloud Security, Security Operations and broader Information Security domains.
• 5–10 years of experience as a business process and/or systems analyst with expertise in: process maps and workflow diagrams, business requirements and gap analysis, use cases, user stories, and business rules, functional and non-functional requirements.

Responsibilities

• Translate business strategy into actionable technology solutions by aligning stakeholder needs with enterprise security and risk objectives.
• Facilitate and lead elicitation of stakeholder needs and requirements across processes, system functionality, service management, and usability.
• Ensure requirements are clear, consumable, and actionable for design and build.
• Lead stakeholder engagements including meetings, workshops, and reviews of deliverables.
• Own and manage business requirement dependencies within and across projects or products.
• Document current state business and system processes; define future state, identify gaps, and assess impacts of technology implementations.
• Maintain requirements traceability throughout the project lifecycle and ensure validation with business needs.
• Build collaborative partnerships, evaluate information, resolve conflicts, and drive consensus.
• Contribute to project implementation activities including process and system design, testing, change management, training, and rollout planning.
• Promote adoption of new technologies and best practices across teams.
• Mentor team members in requirements management and analysis.
• Share best practices to improve service delivery and continuous improvement.

Skills

Information Security

Technology Risk

Stakeholder management

Requirements elicitation

Communication

Education

University or college education in CS/Engineering/MIS/Commerce/Business Administration

Tools

Jira

Confluence

SharePoint

Azure AD

CyberArk

Okta

Purview

Job description

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Cyber/Technology Risk Senior IT Business Systems Analyst

Description:

Permanent Full Time

We are seeking aSenior IT Business Systems Analystto join our high-performing team within theInformation Security and Technology Risk portfolio. This role is pivotal in delivering solutions that enhance our security posture, manage technology risk, and enable our business partners to deliver exceptional customer experience. You will play a key role in maturing the company’s risk and security capabilities, driving the adoption of security services, and enabling technology solutions that put the customer at the centre of everything we do. As a member of our growing team, you’ll be at the forefront of delivering impactful solutions that protect our organization, empower our business partners, and build trust with our customers. In this strategic role, you will:

• Lead complex analysisacross business processes, systems, and security capabilities.
• Drive adoption of security servicesand help shape the future of technology risk management.
• Collaborate with cross-functional teamsto translate business needs into actionable technology solutions.
• Mentor and influencepeers while contributing to a thriving analyst community.
• Champion innovation and continuous improvement, leveraging industry best practices and frameworks.

What You Will Do:

• Translate business strategy into actionable technology solutions by aligning stakeholder needs with enterprise security and risk objectives.
• Facilitate and lead the elicitation of stakeholder needs and requirements across business processes, system functionality, service management, operational needs, and usability.
• Ensure requirements are clear, consumable, and actionable for process and technical design and build.
• Lead stakeholder engagements including meetings, workshops, walkthroughs, and reviews of deliverables.
• Own and manage business requirement dependencies within and across projects or products.
• Document current state business and system processes; collaborate with process owners to define future state, identify gaps, and assess impacts of technology implementations.
• Maintain requirements traceability throughout the project lifecycle, ensuring validation, verification, and alignment with business needs.
• Build collaborative partnerships across stakeholder groups, critically evaluate information from multiple sources, resolve conflicts, and drive consensus.
• Contribute to project implementation activities including process and system design, testing, change management, training, support documentation, risk management, and rollout planning.
• Promote and contribute to the adoption of new technologies, methods, and tools by evaluating and adapting industry standards and best practices.
• Mentor and support team members in requirements management, needs analysis, and presentation of deliverables.
• Actively contribute to the analyst community by sharing best practices, improving service delivery, and fostering continuous improvement.

What You Will Bring:

• Must-have experience with Information Security or Technology Risk projects, including areas such as Governance Risk & Compliance, Technology Risk Management, Identity Governance & Administration, Privileged Access Management, Data Protection, Cloud Security, Security Operations and broader Information Security domains.
• 5–10 years of experience as a business process and/or systems analyst with expertise in:
• Process maps and workflow diagrams
• Business requirements and gap analysis
• Use cases, user stories, and business rules
• Functional and non-functional requirements
• Experience delivering initiatives (with focus on requirements elicitation & process analysis) involving Technology GRC platforms, Technology Controls, Microsoft Entra ID (Azure AD), CyberArk, Okta Auth0, and Microsoft Purview.
• University or college education in Computer Science, Engineering, MIS, Commerce, Business Administration, or equivalent experience.
• Experience withJira, Confluence, and SharePointplatforms.
• Strong analytical and critical thinking skills with attention to detail.
• Customer-centric approach to problem solving and stakeholder collaboration.
• Deep understanding of how technology supports business goals and enhances customer experience.
• Excellent communication skills with the ability to translate technical concepts into business language for executive audiences.
• Proven ability to lead decision-making processes, analyze data patterns, and apply sound judgment.
• Comfortable working in virtual and cross-functional team environments.
• Strong organizational skills with the ability to manage multiple priorities under pressure.
• Adaptability to changing priorities and environments.
• Ability to influence and negotiate win-win outcomes across teams.
• Self-starter with the ability to grasp concepts quickly and work independently.

Assets (Nice to Have):

• Experience with IT project methodologies including Waterfall and Agile.
• Familiarity with industry frameworks such as, OSFI, SOC2, ISO, SCF, NIST CIS, SWIFT, ICOFR, IFRS17.
• Certifications or training in BA-related practices such as ITIL, Lean Six Sigma, BPMN, UML.
• Accreditation such asCertified Business Analysis Professional (CBAP)or equivalent.

The base salary for this position is between $90,000 - $110,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Requisition ID: 7271

Category: Digital Technology

Location:

Toronto, ON, CA London, ON, CA Winnipeg, MB, CA

Date: Oct 26, 2026