Cyber-as-a-Service CaaS Access and Compliance Coordinator Acceleration Centre

PricewaterhouseCoopers; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

At PwC Canada, the IT Access and Compliance Coordinator plays a vital role in streamlining user onboarding and offboarding processes. This position involves ensuring compliance with audit requirements, managing user access for cybersecurity, and enhancing operational efficiency through innovation, making it essential for team success and client satisfaction.

Benefits

Inclusive hybrid work environment

Competitive compensation package

Continuous development opportunities

Qualifications

• Proven experience in IT access management and compliance.
• Detail-oriented with strong organizational skills.
• Ability to work both independently and in teams.

Responsibilities

• Maintain and manage onboarding/offboarding processes.
• Ensure timely user access and communication with clients.
• Conduct regular access reviews for compliance.

Skills

Active Listening

Communication

Problem Solving

Attention to Detail

Organizational Skills

Tools

Active Directory

Identity & Access Management

LDAP

Oracle

Job description

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative solutions.

Join us as an IT Access and Compliance Coordinator and be the driving force behind seamless onboarding and offboarding for users of 1 Cyber Privacy & Financial Crimes, including external clients. You'll ensure timely access, maintain meticulous records, and collaborate with various stakeholders to uphold compliance. Dive into regular access reviews and support users with routine checks. Your role is pivotal in streamlining processes and enhancing user experiences.

Meaningful work you'll be part of

As a Cyber as a Service (CaaS) Access and Compliance Coordinator, you'll work as part of a team of problem solvers helping to solve business issues, deliver high-quality client service, and operational efficiency. Responsibilities include but are not limited to:

• Onboarding and Offboarding: Maintain and manage onboarding and offboarding processes for both CaaS and 1CP&FC. Ensure access is granted and revoked promptly for both internal and client applications.
• Internal Team Movement: Track and monitor internal team movement access based on requests from HR and Managers. Ensure all access changes are documented and compliant with company policies.
• Audit Management: Maintain records of quarterly internal audits. Ensure all audit documentation is up to date and readily available for review.
• Standard Operating Procedures (SOP): Connect with Points of Contact (POC) to create SOPs for new clients or maintain periodic reviews with clients to ensure SOPs are always up to date and align with client requirements.
• Access Review and Verification: Perform regular access reviews to ensure proper access levels and compliance. Cross-verify onboarding and offboarding of users to ensure accuracy and compliance.
• User Support and Troubleshooting: Connect with new users post-onboarding to address any access issues. Troubleshoot backend issues and ensure timely resolution.
• Master Tracker Management: Review and update each master tracker regularly. Ensure all data is current and accurately reflects the status of all activities.
• Client Communication: Maintain regular and rigorous communication with clients. Track and facilitate access requests to ensure prompt fulfillment.
• Process Improvements: Have excellent documentation skills and experience in process improvements.

Experiences and skills you'll use to solve

• Proven experience in IT access management, onboarding/offboarding processes, and compliance.
• Strong understanding of internal audit processes and documentation.
• Familiarity with cybersecurity and cloud-based applications is a plus.
• Proficiency in troubleshooting and resolving technical issues.
• Detail-oriented with strong organizational and recordkeeping skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Experience in Data Analytics, ServiceNow, and Automation are a plus.
• Ability to handle multiple tasks and prioritize effectively.
• PwC Canada is committed to cultivating an inclusive hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
• As a requirement, a Security Clearance is mandatory for all staff engaged on these assignments. Prior to applying, review the Government of Canada website to ensure you meet the eligibility requirements to obtain this clearance. This will become a condition of employment if you receive an offer from us.

Why you'll love PwC

You'll be part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package, inclusive benefits, and flexibility programs that help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:

Canada acknowledges that we work and live across Turtle Island on the land now known as Canada, which are the lands of the ancestral, treaty, and unceded territories of the First Nations, Métis, and Inuit Peoples. We recognize the systemic racism, colonialism, and oppression that Indigenous Peoples have experienced and continue to endure, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees / Field of Study required:

Degrees / Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Agile Methodology, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Marketing Management, Market Research, Market Trends, Operationalization, Optimism, Pricing Strategy, Product Development, Product Ideation, Product Lifecycle Management, and 12 more

Desired Languages (if blank, not specified)

Travel Requirements: Not Specified

Available for Work Visa Sponsorship: Not specified

Government Clearance Required: Yes

Job Posting End Date

At PwC Canada, our most valuable asset is our people, and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels they truly belong. We understand that experience comes in many forms, and building trust in society and solving important problems is only possible if we reflect the mosaic of society we live in.

We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.

Required Experience:

Key Skills

Active Directory, Identity & Access Management, LDAP, SAFe, Assistive Technologies, Authentication, Pediatrics Experience, NVDA, SailPoint, SSH, SSO, Oracle

Employment Type: Full-Time

Experience: years

Vacancy: 1

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Compliance Coordinator • Toronto, Ontario, Canada