Customs & International Transportation Coordinator

Solotech

Montreal (administrative region)

On-site

CAD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Group insurance

Savings plan

Training opportunities

Fees reimbursement

Employee assistance

Job summary

Solotech, a Montreal-based global leader in live productions, systems integration and virtual technology, seeks a Customs Coordinator to handle export documentation and customs processes for the Live Productions Division. You will liaise with brokers, freight forwarders and agencies, while preparing TIBs and monitoring compliance.

The role requires DEC in Logistics and 5+ years customs experience, with bilingual English/French communication and strong autonomy.

Qualifications

DEC in Logistics; CCS and/or CIFFA certifications.
5+ years of customs experience; export of audiovisual or rental equipment a plus.
Ability to work under pressure in a fast-paced environment.
Bilingual French and English.

Responsibilities

Draft and approve export documentation in compliance with regulations.
Coordinate with customs brokers, freight forwarders, and agencies to resolve issues.
Prepare TIBs and documents for export of rental equipment.
Monitor export documents and ensure trade compliance.
Provide shipping cost estimates and process shipments.
Approve supplier invoices in ERP and participate in meetings.

Skills

Bilingual FR/EN

Communication skills

Multitasking

Working under pressure

Autonomy

Education

DEC in Logistics

CCS certification

CIFFA certification

Tools

Excel

Word

Job description

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Recognized as one of Montreal's Top Employers (2026), join us and become part of a unique story that has been shining for over 45 years!

Reporting to the International Transportation and Customs Manager, the Customs Coordinator will be responsible for receiving and processing customs requests related to the operations of the Live Productions Division (shows, tours, special projects, and equipment transfers between offices). The incumbent will also be responsible for supporting the team with various administrative tasks related to transportation and customs.

Your day will look like this:

Drafting, reviewing, and approving export documentation in strict compliance with transportation and customs regulations as required (e.g., commercial invoices, CERS, FDA, USMCA, TSCA, and other various documents);
Work closely with customs brokers, freight forwarders, and government agencies to address any questions and resolve customs issues;
Prepare TIBs (Temporary Import Bonds) and other documents required for the export of rental equipment;
Ensure rigorous daily monitoring of TIB documents and all other export documents;
Maintain a thorough and up-to-date understanding of trade compliance programs (e.g., CERS, FDA, USMCA, TSCA);
Provide shipping and customs cost estimates upon request;
Process reservations, complete shipping manifests and labels, track shipments, and resolve any issues that may arise for all our shipments based on internal requests received;
Foster good relationships and communication with our transportation and customs suppliers;
Communicate our customs compliance requirements to all Solotech suppliers on behalf of our internal departments;
Approval of supplier invoices for transportation and customs brokerage in the ERP system;
Actively participate in operational and sales meetings to ensure that our transportation and customs needs are met within the project-specific deadlines;

Your profile:

DEC in Logistics, CCS and/or CIFFA certifications;
In-depth knowledge of customs procedures: terminology, processes, documentation, and classification;
At least 5 years of experience in customs—experience with a customs broker, in the export of audiovisual equipment, or in the export of rental equipment is a plus;
Ability to work under pressure in a fast-paced environment;
Ability to make decisions, solve problems, and set priorities;
Strong sense of autonomy;
Bilingualism: French and English;
Excellent communication skills;
Ability to multitask;
Ability to work as part of a multidisciplinary team and interact with various departments;
Computer skills, including experience with Excel and Word;