Customs Entry Specialist: Growth, Impact & Compliance

A.P. Moller - Maersk; New Brunswick; On-site; CAD 56,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

RRSP+ Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Career Advancement

Job summary

Maersk in New Brunswick is seeking a Customs Entry Specialist to manage end-to-end customs brokerage operations for a dedicated portfolio of accounts, ensuring timely, compliant shipments and excellent customer service. You will own daily entries, coordinate with carriers and government agencies, maintain documentation, and support pricing, SOP updates, and cross-functional coverage.

The role requires strong communication, organization, and the ability to work under pressure in a fast-paced

Qualifications

• 6–12 months of customs brokerage or related industry experience.
• At least 2 years in a CHB or operational support environment preferred.
• Strong verbal and written communication skills.
• Highly organized, detail-oriented, and comfortable working under pressure.
• Ability to manage multiple priorities in a fast-paced environment.
• Team-focused mindset with a strong sense of ownership and accountability.
• Bachelor’s degree preferred (or equivalent work experience).
• Customs House Broker License preferred but not required.

Responsibilities

• Take ownership of daily customs brokerage operations for assigned customers.
• Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates.
• Prepare and process U.S. Customs entries and PGA filings, ensuring full regulatory compliance.
• Open and manage entry files in alignment with defined KPIs and service standards.
• Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and CFS to ensure timely release.
• Track and trace inbound shipments from port or airport through final delivery.
• Ensure all required documentation and entry packages are accurately uploaded into operating systems.
• Complete customer billing, delivery orders, and required operational reports.
• Maintain and update customer SOPs as needed.
• Collaborate with teammates and cross-functional partners to support coverage and peak-volume needs.

Skills

Communication skills

Organized

Customs brokerage knowledge

Education

Bachelor’s degree preferred (or equivalent work experience)

Customs House Broker License preferred

Job description

Maersk in New Brunswick is seeking a Customs Entry Specialist to manage end-to-end customs brokerage operations for a dedicated portfolio of accounts, ensuring timely, compliant shipments and excellent customer service. You will own daily entries, coordinate with carriers and government agencies, maintain documentation, and support pricing, SOP updates, and cross-functional coverage.

The role requires strong communication, organization, and the ability to work under pressure in a fast-paced