Customs Coordinator

BBE Expediting Ltd; Nisku; Remote; CAD 55,000 - 75,000; Full time

Job summary

BBE Expediting Ltd in Nisku/Edmonton area is seeking a Customs Coordinator to support cross-border shipments and regulatory compliance. You will manage declarations, HS classifications, and CBSA communications to ensure timely, compliant clearance.

You will collaborate with freight forwarders, clients, and operations to resolve issues, maintain records, and drive efficiency in a dynamic environment. Remote or Edmonton-based role with strong growth potential.

Qualifications

• 3–5 years of customs brokerage experience, with 2 years in customs ratings.
• Strong knowledge of CBSA regulations and import/export compliance.
• Proficiency with customs software and Microsoft Office; Candata is an asset.
• Excellent teamwork, communication, organizational and problem-solving skills.
• Ability to work independently and manage multiple priorities under tight deadlines.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Responsibilities

• Prepare and process customs declarations.
• Ensure timely release of shipments and minimize delays.
• Classify goods according to the HS code.
• Communicate with clients regarding shipment status and missing information.
• Coordinate with CBSA and other agencies to resolve issues.
• Maintain knowledge of customs regulations and industry practices.
• Assist in audits and maintain records for all customs transactions.
• Ensure timely billing of customs files.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Support transparent communication and education with operations and clients.
• Ensure file details and supporting documentation facilitate smooth handovers to Operations and Accounting.
• Contribute to continuous improvement and efficiency goals.
• Additional duties as assigned.

Skills

Customs brokerage experience

Customs ratings experience

CBSA regulations

Import/export compliance

Teamwork

Communication

Organization

Problem-solving

Time management

Collaboration in fast-paced env

Tools

Candata

Microsoft Office

Job description

Customs Coordinator

BBE Expediting Ltd Nisku, Alberta, Canada

About BBE

BBE International is a Canadian-owned logistics company trusted to deliver in complex, time-critical, and high-consequence environments. Our customers operate in remote regions, regulated industries, and situations where reliability matters more than volume. They rely on BBE International because we think ahead, take ownership, and deliver with precision, often in conditions where there is no margin for error.

At BBE International, people are empowered to make decisions, take accountability, and work collaboratively across teams and partners. If you are motivated by responsibility, problem-solving, and work that has real-world impact, you will feel at home here.

The Role

Job Title: Customs Coordinator Department: Customs Location: Remote or Edmonton Reporting To: Customs Team Lead

As a Customs Coordinator, you will play an important role in supporting BBE International’s operations and customer commitments. You are a detail-oriented, experienced customs coordinator who will help clients navigate complex cross-border regulations and streamline their supply chain operations. This role is responsible for accurate , timely and compliant clearance of international shipments through Canada Customs . This role works closely with freight forwarding clients and regulatory agencies to ensure all import documentation, tariff classifications, and duties/taxes are properly managed in accordance with CBSA and other government agency requirements .

What You’ll Do

• Prepare and process customs declarations.
• Ensure timely release of shipments and assist in minimizing delays and penalties.
• Classify goods according to the Harmonized System (HS) code.
• Communicate with clients regarding shipment status and missing information on shipping documents.
• Communicate with CBSA and other government agencies to resolve issues and ensure compliance.
• Maintain current knowledge of customs regulations and industry practices.
• Assist in audits and maintain accurate records for all customs transactions.
• Ensure timely billing of customs files.
• Work closely with cross-functional teams to ensure customer satisfaction.
• Contribute to and foster transparent, direct communication, education, and customer service enhancement with the operations team and clients.
• Ensure that file details and supporting documentation facilitate efficient handovers to Operations and Accounting.
• Contribute to BBE’s continuous improvement and organizational efficiency goals.
• Additional duties as assigned.

What You Bring

• CCS (preferred or in progress).
• Minimum of 3-5 years of experience in customs brokerage, with 2 years of experience in customs ratings.
• Strong knowledge of CBSA regulations and import/export compliance.
• Proficiency with customs software and Microsoft Office. Experience with Candata is an asset.
• Excellent team player, communication, organizational, and problem-solving skills.
• Ability to work independently and handle multiple priorities under tight deadlines.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Why Work at BBE

• Work that supports essential supply chains across Canada.
• Exposure to unique operations, including remote and regulated environments.
• A culture built on trust, accountability, and respect.
• Opportunities to grow through meaningful responsibility.
• A team that values partnership with customers and with each other.

Our Values

• See the Field - I see the play and connect the dots , considering both external and internal operational impacts to create the best solution. I don’t just deliver; I anticipate .
• Own Your Shirt - I am accountable for the commitments I make to customers, stakeholders, and each other.
• Implement - I get what needs to be done, done correctly.
• Partner Thinking - I work to become an extension of our customers’ operations.
• Adaptability - I will change—even when it’s uncomfortable—so we can positively adapt.

Equity, Accessibility & Community

Accommodations for applicants with disabilities are available upon request. BBE welcomes applicants from diverse and equity-seeking backgrounds. BBE’s Edmonton location operates on Treaty Six Territory and is committed to respectful partnerships with local and Indigenous businesses.