Customs Compliance Analyst

Socket.dev; Mississauga; Hybrid; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

RPP/DCPP Pension

Group RRSP

Pregnancy Leave Top Up

Tuition Reimbursement

Employee Purchase Program

EFAP

Home & Auto Insurance

Volunteer Time Off

Onsite Events

Job summary

Panasonic Canada Inc. is seeking a Customs Compliance Analyst to support CBSA Trusted Trader programs, CSA, and related regulatory requirements. The role ensures compliance across PCI business units and prepares reports, plans, and process improvements.

This is a full-time hybrid position based in Mississauga. The ideal candidate holds a Customs Administration diploma with CCS and CTCS, strong MS Office skills, and a track record in trade compliance and data analysis.

Qualifications

• Two-year Customs Administration diploma with a minimum of 5 years of related experience in a customs or trade compliance role.
• CCS and CTCS designations are required.
• Strong working knowledge of Microsoft Office applications, including Excel, Visio, and PowerPoint; familiarity with Customs Broker software is an asset.
• Experience using analytical tools and systems to review, interpret, and analyze large volumes of information, data, and compliance-related records.
• Demonstrated problem-solving and decision-making skills; ability to collaborate and resolve complex issues.
• Strong interpersonal, communication, and relationship-management skills with internal and external stakeholders.

Responsibilities

• Support the management and administration of CBSA Partners in Protection (PIP), CSA, and CARM programs by developing work plans and tracking milestones.
• Coordinate and manage Trade Chain Partner evaluations, risk assessments, and ongoing compliance activities.
• Monitor CBSA portals, compliance databases, and reporting systems; provide status updates and compliance reporting.
• Support audits by preparing documentation, tracking corrective actions, and ensuring audit readiness.
• Assist with forced labour compliance programs in line with Canadian regulatory requirements and Panasonic's program.
• Collaborate with regional and global stakeholders to ensure timely compliance activities.
• Develop and revise SOPs, WIs, KPIs, training materials, and compliance documentation.
• Analyze compliance data, prepare reports, and communicate project status and metrics to management.
• Monitor regulatory developments and recommend process changes to maintain compliance.
• Support trade compliance programs related to tariff classification, country of origin, valuation, and master data management.

Skills

Analytical skills

Strong communication

Problem solving

Stakeholder management

Education

Two-year Customs Administration diploma

CCS certification

CTCS designation

Tools

Microsoft Excel

Visio

PowerPoint

Customs Broker software

Job description

Overview

WHO YOU ARE AT PANASONIC CANADA:

Panasonic Canada Inc. is currently looking to hire for the position of Customs Compliance Analyst.

Supports management in ensuring ongoing compliance with CBSA Trusted Trader Program requirements (PIP/CSA), regulatory requirements related to forced labour, the Customs Act, and other applicable trade compliance regulations. Ensures that trade compliance activities across PCI business units are conducted in accordance with established policies, procedures, and government regulations. Prepares ad hoc reports, project plans, recommendations, and process improvement initiatives, and participates in projects as required.

This is a full-time position.

This position is hybrid. Any office-based work will be performed from our Mississauga office at Ambler Drive.

Candidates must be legally eligible to work in Canada at the time of application. Please note, Panasonic Canada Inc. does not offer sponsorship to individuals for the purpose of obtaining temporary work permit/visa or permanent residency.

Responsibilities

WHAT YOU’LL DO:

• Support the management and administration of the CBSA Partners in Protection (PIP), Customs Self Assessment (CSA), and CARM programs by developing work plans, tracking milestones, and ensuring timely completion of compliance requirements.
• Coordinate and manage Trade Chain Partner evaluations, risk assessments, and ongoing compliance activities to support CBSA Trusted Trader Program requirements.
• Monitor, update, and maintain CBSA portals, compliance databases, and reporting systems while providing regular status updates and compliance reporting to management.
• Support customs and trade compliance audits by preparing documentation, tracking corrective actions, developing procedures, and ensuring audit readiness.
• Assist with the implementation and execution of forced labour compliance programs in alignment with Canadian regulatory requirements and the Global Panasonic Forced Labor Program.
• Collaborate with regional and global stakeholders, including procurement teams and external business partners, to ensure compliance activities are completed within required timelines and regulatory expectations.
• Develop, maintain, and revise standard operating procedures (SOPs), work instructions (WIs), key performance indicators (KPIs), training materials, audit requirements, and compliance documentation.
• Analyze compliance data, prepare reports, create presentations, and communicate project status, risks, recommendations, and performance metrics to management and stakeholders.
• Monitor regulatory developments, including CBSA D-Memos, CSCB publications, and industry guidance, and recommend process, policy, and procedural changes to maintain compliance.
• Support trade compliance programs related to tariff classification, country of origin, valuation, master data management, consultant recommendations, and continuous process improvement initiatives to enhance compliance, accuracy, and operational efficiency.

Qualifications

MUST-HAVES:

• Two-year Customs Administration diploma with a minimum of 5 years of related experience in a customs or trade compliance role, including support for process improvement initiatives.
• Certified Customs Specialist (CCS) and Certified Trade Compliance Specialist (CTCS) designations are required.
• Strong working knowledge of Microsoft Office applications, including Excel, Visio, and PowerPoint; familiarity with Customs Broker software is considered an asset.
• Experience using analytical tools and systems to review, interpret, and analyze large volumes of information, data, and compliance-related records.
• Demonstrated problem-solving and decision-making skills, including the ability to evaluate recurring and non-recurring situations, identify alternatives, and select appropriate solutions; ability to leverage collaboration and innovation to resolve complex issues.
• Strong interpersonal, communication, and relationship-management skills, with the ability to build rapport, influence stakeholders, and communicate effectively at all levels of the organization and with external parties, including customs authorities, brokers, consultants, and suppliers.

WHAT YOU’LL EARN:

The annual salary range for this position is $60,000 -$75,000 CAD.

Actual compensation offered to the selected incumbent will vary depending on the individual’s knowledge, skills and experience related to the role.

BENEFITS & PERKS – WHAT’S IN IT FOR YOU:

• Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
• Panasonic Retirement Pension Plan (RPP/DCPP)
• Group Retirement Savings Plan (RSP)
• Pregnancy Leave Top Up
• Education Assistance Program/ Tuition Reimbursement
• Employee Purchase Program
• Employee & Family Assistance Program (EFAP)
• Competitive Rates on Home and Auto Insurance
• Employee Volunteer Program – Paid Time Off for Volunteer Days
• Onsite Events!
• And many more benefits & perks

HYBRID WORK MODEL

Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.

Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.

WHO WE ARE:

Meet Panasonic! Panasonic Canada Inc., a subsidiary of Panasonic Corporation of North America, is a leading provider of Consumer Lifestyle technologies, as well as innovative Smart Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move us.

At Panasonic Canada, we do more than just offer great products and solutions. We pride ourselves in promoting gender and culture equality, as well as encouraging personal growth and success to elevate our 350+ employees to their full potential. Their passion has been one of the driving forces behind our success for more than 100 years.

As part of our recruitment process, we may use automated or artificial intelligence-based tools to assist with sourcing and identifying potential candidates. These tools are used to support, not replace, human decision making.

DIVERSITY, EQUITY, & INCLUSION AT PANASONIC CANADA, INC.

In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees.

AODA POLICY

Panasonic Canada Inc. has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

Only candidates selected for an interview will be contacted.

We thank you for your interest in working for Panasonic Canada Inc.