Customs Brokerage Supervisor

GEODIS; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Fair pay and bonus opportunities

Safe, clean and healthy work env.

Voice and feedback culture

Promotion opportunities

Inclusive, diverse culture

Job summary

GEODIS in Mississauga is seeking a Customs Brokerage Supervisor to lead a frontline team delivering compliant customs filings and guidance to clients. You will train staff, optimize processes, and coordinate with carriers and customs colleagues to resolve issues while supporting safety, ethics, and KPI goals.

The role emphasizes leadership, process improvement, and collaboration with internal and external stakeholders in a busy 3PL environment.

Qualifications

• Minimum 2 years relevant experience and/or training.
• Customs Certified Specialist designation.
• Customs Trade Compliance Specialist designation preferred.
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business materials, technical procedures, or governmental regulations
• Dynamic leadership skills

Responsibilities

• Supports staff providing customs guidance on compliance for customer filings on front line.
• Provides guidance to client inquiries, referring to trade services as required.
• Reviews internal processes, optimize where possible and implements new procedures.
• Assists teams in resolving Customs and carrier issues.
• Maintains positive customer relationships and may be main key customer contact.
• Prepares and monitors various Customs compliance and broker management reports.
• Trains, coaches, and supervises team members.
• Support team members in achieving their department KPI goals including timely releases.
• May participate in liaising with customs colleagues on technical matters regarding border initiatives and legislation.
• Supports any AP/AR discrepancies and addresses accounting issues.
• As required and assigned
• Supports GEODIS’s programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability

Skills

Dynamic leadership

MS Word

MS Excel

MS Outlook

MS PowerPoint

Reading & interpreting regulations

Technical report writing

Public speaking

Education

Customs Certified Specialist designation

Customs Trade Compliance Specialist designation (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Customs Brokerage Supervisor

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Supports staff providing customs guidance on compliance for customer filings on front line
• Provides guidance to client inquiries, referring to trade services as required
• Reviews internal processes, optimize where possible and implements new procedures
• Assists teams in resolving Customs and carrier issues
• Maintains positive customer relationships and may be main key customer contact
• Prepares and monitors various Customs compliance and broker management reports
• Trains, coaches, and supervises team members
• Support team members in achieving their department KPI goals including timely releases
• May participate in liaising with customs colleagues on technical matters regarding border initiatives and legislation
• Supports any AP/AR discrepancies and addresses accounting issues
• As required and assigned
• Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability

What you need:

• Minimum 2 years relevant experience and/or training; or an equivalent combination of education and experience
• Customs Certified Specialist designation
• Customs Trade Compliance Specialist designation preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Dynamic leadership skills

What you gain from joining our team:

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining the GEODIS team!

• Get Good Money – Fair pay and some jobs come with bonus opportunities.
• Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Have FUN – Work with fun, supportive people just like you!
• Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.