Customer Solutions & Sales Specialist

Kent Building Supplies; New Brunswick; On-site; CAD 32,000 - 44,000; Full time

Job summary

Kent Building Supplies in New Brunswick is seeking an LBM Associate to help customers understand their needs and guide them to the right products. You will use product knowledge and strong communication to make recommendations that improve shopping experiences.

This role requires a team player who can lift up to 55 lbs, handle rotating day/evening/weekend shifts, and learn the D635 computer system to process orders. Training is provided to ensure excellent service and safety.

Qualifications

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalentconsidered an asset

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions

Skills

Communication

Sales experience

Attention to detail

Education

Grade 12 diploma

Tools

D635 system

Job description

Job Description

As an LBM Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Job Description

As an LBM Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions
  
  

Qualifications

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalentconsidered an asset