Electrical Associate

Kent Building Supplies; San Juan de Terranova; On-site; CAD 30,000 - 40,000; Full time

Job summary

Kent Building Supplies in San Juan de Terranova is looking for a Retail Sales Associate to assist customers in selecting the right products for their needs. This role requires friendly interaction, effective communication, and the ability to handle customer inquiries professionally.

The ideal candidate will have experience in customer service or sales, a strong attention to detail, and be willing to learn about new products. Rotating shifts may be necessary, and a Grade 12 diploma is considered an asset.

Qualifications

• Effective communicator who enjoys teamwork.
• Experience in customer service or sales.
• Strong attention to detail and accuracy.
• Comfortable lifting up to 55 lbs.
• Able to work rotating shifts.
• Willing to learn the computer system used for orders.

Responsibilities

• Engage with customers friendly and helpfully.
• Listen to customer needs and guide them effectively.
• Stay informed about promotions and products.
• Assist customers confidently in their choices.
• Maintain a safe and welcoming environment.
• Resolve customer questions promptly.
• Learn about new products and trends.

Skills

Friendly communication

Customer service experience

Attention to detail

Ability to lift 55 lbs

Rotating shifts availability

Education

Grade 12 diploma or equivalent

Job description

Job Description

As a retail sales associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Responsibilities

• Engage with customers in a friendly, helpful manner, using experience and people skills to guide them toward the right products and solutions.


• Listen carefully to understand customer needs and provide practical advice for their projects.


• Stay informed about current promotions and product offerings to share accurate information when needed.


• Take initiative in assisting customers, ensuring they feel supported and confident in their choices.


• Maintain a safety and welcoming environment, prioritizing excellent customer service at all times.


• Help resolve customer questions or challenges promptly and professionally.


• Enjoy learning about new products and trends, keeping your knowledge fresh and relevant.

Qualifications

• Friendly and effective communicator who enjoys working as part of a team


• Previous experience in customer service and/or sales, gained through work life experience


• Strong attention to detail and accuracy


• Comfortable lifting up to 55 lbs on an occasional basis


• Ability to work days/evening/weekends (rotating shifts)


• Willing and able to learn and operate the applicable computer system (D635) used to process orders


• Grade 12 diploma or equivalent considered an asset