Customer Solutions Developer, Sr.

Live Nation; Canada; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading company in live entertainment is seeking a Senior Customer Solutions Developer to join their Mobile SDKs team. This role focuses on developing client relationships, overseeing software development, and contributing to architectural standards. The ideal candidate will have extensive experience in mobile app development, particularly in Android and iOS, and thrive in a fast-paced environment. This position offers the opportunity to work remotely from various locations across Canada.

Qualifications

• 5+ years of software engineering experience in Native Android and iOS Development.
• Strong communication skills to articulate technical solutions.

Responsibilities

• Develop strong relationships with clients for new products and integrations.
• Participate in architecture and solution design, mentor engineers.
• Ensure development projects meet business requirements and goals.

Skills

Communication

Teamwork

Problem Solving

Tools

JIRA

Job description

Customer Solutions Developer, Sr. page is loaded

Customer Solutions Developer, Sr.

Apply locations: Toronto, ON, CAN; Edmonton, AB, CAN; Saskatoon, SK, CAN; Québec, QC, CAN; Vancouver, BC, CAN

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: JR-79635

Job Summary:

Location: (Remote) Work from Home - Canada

Work Hours: Preferred Time Zones - EST or CST

Division: Marketplace engineering

Team: Mobile SDKs

Contract Terms: Permanent

THE TEAM

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Our Teams are a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. Imagine millions of fans discovering events and selecting the best ticket options from an interactive seat map.

THE JOB

The Sr Engineer is a proactive, self-starting person who has a proven track record of working as a part of an engineering team to achieve outstanding results. The candidate thrives in a fast-paced environment and embraces technology to solve business problems in a high-volume, high-scalability environment. The team is responsible for translating client requirements into implementation plans, providing consultations, diagrams, documentation for complex integration cases, and gathering client feedback to translate into actionable business/technical requirements for the SDK team.

WHAT YOU WILL BE DOING

• Develop strong relationships with our clients; partner with them on the ideation and execution of new products and integrations.
• Participate in architecture and solution design, mentor engineers, explore frameworks, toolsets or processes to improve the team’s productivity and ensure quality software delivery.
• Work closely with product & other non-technical staff, engage in coding and code reviews, collaborate with QA on test plans, and oversee software development using Agile methodologies.
• Own the development and timeliness of new applications and/or enhancements to existing applications throughout the enterprise.
• Ensure development projects meet business requirements and goals, fulfill end-user requirements, and resolve systems issues as necessary.
• Own the development and adoption of architectural, coding, and security standards/governance.
• Contribute to the product roadmap to prioritize features/projects for maximum value delivery.
• Research and recommend software products and services to support procurement and development efforts.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• 5+ years of software engineering experience, predominantly in Native Android and iOS Development, with a deep understanding of full-stack development, app performance, and architecture.
• Strong communication skills to clearly articulate technical solutions and requirements.
• Experience in mobile app development on iOS and Android platforms.
• Able to work under pressure while maintaining efficiency.
• Experience with agile development methodologies and project management tools such as JIRA.

YOU (BEHAVIORAL SKILLS)

• Ability to meet commitments and multitask in a fast-paced environment.
• Excellent team player with a positive attitude.
• Ability to manage multiple projects, negotiate with stakeholders, and deliver realistically.
• Experience in building high-performance services or applications.
• Experience with performance tuning and optimizations at scale.

LIFE AT TICKETMASTER

We are proud to be part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision is to connect people around the world to live events they love. We do this with passion, diversity, and a culture of accessible leadership, attentive management, and enthusiastic teams. If you’re passionate about live entertainment and want to help millions of fans experience it, we want to hear from you.

Our Values

Reliability: We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork: We believe individual achievement is less important than team success.

Integrity: We are committed to the highest moral and ethical standards.

Belonging: We foster a culture where everyone can be authentic, have a voice, and thrive.

EQUAL OPPORTUNITIES

We are committed to diversity and inclusion. You will be working in an inclusive environment, encouraged to bring your whole self to work. We support your professional and personal growth and encourage applications from all backgrounds. For accommodations, contact [e-mail]. Resumes sent to this email will not be considered.