customer service supervisor - retail

www.canadainternational.gc.ca - Jobboard; Brampton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading store in Brampton seeks a full-time manager to oversee sales operations. The role involves assigning tasks, hiring staff, and ensuring high customer satisfaction in a fast-paced environment. Successful candidates must have a secondary school diploma and relevant experience. Must be available to work on-site.

Qualifications

• High school graduation certificate required.
• 1-2 years of experience in a managerial role.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Assign sales workers to duties and establish work schedules.
• Hire, train staff, and authorize merchandise returns.
• Prepare reports on sales and resolve customer issues.

Skills

Client focus

Organized

Reliability

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Posted onJune 24, 2025 by a licensed third-party for Employer details The UPS Store

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Job details

• Location Brampton , ON L7A 2Y7
• Salary 22.00 hourly / 35 to 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3338607

Overview

Languages

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Organized
• Reliability
• Team player
• Ability to multitask

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-07-24

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.