Customer Service Supervisor

The Brick; Wetaskiwin; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Supervisor to enhance their service team. The ideal candidate will prioritize customer satisfaction, demonstrate strong communication skills, and possess a team-oriented attitude. This role offers a dynamic work environment with opportunities for career advancement and a flexible benefits package.

Benefits

Flexible Benefits Package

Competitive Remuneration

Opportunities for Career Progression

Employee Discounts

Qualifications

• Exceptional written and verbal communication skills.
• Flexibility to work all shifts, including evenings and weekends.

Responsibilities

• Respond to customer inquiries and offer solutions.
• Promote customer loyalty by providing exceptional support.
• Review and follow up on order reports daily.

Skills

Customer Service Focus

Team-oriented

Communication

Multitasking

Organization

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Join to apply for the Customer Service Supervisor role at The Brick.

Is this job for you?

Do you believe in putting the customer first? Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. We need enthusiastic people with a customer-focused attitude! The winning combination of team spirit and desire for career growth will ensure a rewarding experience in one of our franchise locations.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional support
• Review and follow up on order reports daily
• Perform other duties as assigned

Qualifications

• Strong customer service focus
• Team-oriented
• High school diploma or equivalent
• Exceptional written and verbal communication skills
• Proven ability to multitask and stay organized
• Proficiency with computers and Microsoft Office
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?

• A flexible benefits package, including health, dental, and paramedical services for you and your family
• Competitive remuneration based on experience
• Opportunities for career progression and ongoing development
• Employee discounts
• A dynamic environment to showcase leadership talents

Apply now

To apply, contact our recruitment team at [e-mail]. Attach your CV and tell us why you would be a great fit at The Brick.

The Brick is committed to fair and accessible employment practices. We will accommodate people with disabilities throughout the recruitment process. If you require an accommodation, please contact the hiring manager or reach out to [e-mail].