Customer Service & Stock Associate – Fast-Paced Retail

Walmart Canada; Fort Saskatchewan; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate in Fort Saskatchewan, AB to help stock and process merchandise and assist customers on the sales floor. This role emphasizes customer service, fast-paced operations, and safe, clean work environments.

The position starts at a minimum hourly rate of CAD 16.15 and offers opportunities to contribute to store presentation, assist customers, and support backroom-to-floor flows in a team setting.

Qualifications

• Greets customers in a polite and friendly manner.
• Assists customers by promoting products/services and locating merchandise.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, signing and pricing merchandise.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Stocking merchandise

Teamwork

Job description

Walmart Canada is seeking a Consumables Associate in Fort Saskatchewan, AB to help stock and process merchandise and assist customers on the sales floor. This role emphasizes customer service, fast-paced operations, and safe, clean work environments.

The position starts at a minimum hourly rate of CAD 16.15 and offers opportunities to contribute to store presentation, assist customers, and support backroom-to-floor flows in a team setting.