Customer Service/Sales Support

J.D. Irving, Limited; Mount Pearl; On-site; CAD 36,000 - 48,000; Full time

Job summary

J.D. Irving, Limited is seeking a Customer Service & Sales Support professional to join our Mount Pearl, NL location in a full-time capacity. The role focuses on delivering excellent customer service while supporting the outside sales team with quotes and orders.

The ideal candidate will be organized, energetic, and capable of working in a team environment. This entry-level position offers growth opportunities within our industrial and safety division, with emphasis on accuracy and customer

Qualifications

• Two years of administrative experience with a proven track record.
• Experience with the Microsoft Office Suite is required.
• Post-secondary education in Business is considered an asset.

Responsibilities

• Prioritize and meet time-sensitive deadlines.
• Assist the outside sales team with quote preparation.
• Answer customer calls and direct inquiries.
• Create purchase orders and process merchandise returns.
• Merchandise the showroom.
• Sourcing products and monitoring prices.
• Enter orders and handle general customer inquiries.

Skills

Administrative experience

Customer service

Communication skills

Education

Post-secondary education in Business

Tools

Microsoft Office

Job description

Job Description

We are currently seeking a Customer Service & Sales Support person to join our industrial and safety division! This position will be based in our Mount Pearl NL location.

The successful candidate will demonstrate:

• Excellent listening and communication skills
• Exceptional Customer Service skills
• Detail oriented team player who is very organized

This full-time position offers the opportunity for growth and would be ideal for someone who is interested in an entry level sales role. If you are committed to excellence, have high energy, are determined to succeed, and interested in working in a rewarding team environment, we would like to speak with you!

Responsibilities

• Ability to prioritize and meet time sensitive deadlines
• Assist the outside sales team with quote preparation
• Answer customer calls, direct customer inquiries
• Create Purchase orders, & process merchandise returns
• Merchandising the showroom
• Product sourcing and price monitoring
• Order entry, along with general customer inquiries.

Qualifications

• A minimum of two years’ experience in an administrative position with a proven track record
• Proven experience working with the Microsoft Office Suite is required
• Post-secondary education in Business, Administration considered an asset

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Chandler is one of Atlantic Canada’s leading business-to-business suppliers since opening in 1959. Across our seven locations we are focused on high value products, services, and solutions that assist our customers in achieving their business goals. With seven divisions our complete offering is second to none. Whether you need a full security or life safety system, safety equipment, industrial supplies, office furniture, restaurant equipment, sanitation supplies, or countless other business solutions, we have got you covered. Our team works hard every day to get you the products and services you need when you need them.