Customer Service Representive, Focus Hyundai

Focus-Hyundai-; Winnipeg; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Paid Wellness days

Extended Health Care

RRSP Company Match Program

Employee Assistance Program (EAP)

Life & Disability Insurance

Company Events

Employee Discounts

Job summary

Focus Autobody & Glass in Winnipeg, MB is hiring a Customer Service Representative to greet clients, guide them through the repair process, and coordinate with estimators and technicians. You will handle bookings and calls, maintain professional communication, and support basic administrative tasks.

This on-site role comes with comprehensive benefits and a collaborative team culture. The position is part of Pinnacle Automotive, recognized as a top dealership to work for; eligible for wellness

Qualifications

• Excellent communication and client-facing skills.
• Calm, professional demeanor during stressful vehicle repair scenarios.
• Experience in service or collision setting is a bonus.
• Ability to handle bookings, calls, and basic admin tasks.

Responsibilities

• Greet customers and guide them through the repair process.
• Keep customers updated and coordinate with estimators and technicians.
• Answer questions with professionalism and care.
• Handle bookings, calls, and basic administrative tasks.

Skills

Strong communication

Customer service experience

Multitasking

Time management

Job description

Customer Service Representive, Focus Hyundai

Focus Hyundai | Customer Service Representive | Opened on 11/06/2026 | Pay rate: $50000-60000 per year

Customer Service Representative

Focus Autobody & Glass – Winnipeg, MB
Proud member of Pinnacle Automotive
Best Dealerships to Work For 2024 & 2025

Overview
At Focus Autobody & Glass, we know that success is built with hard work, honesty, and a team that has each other's backs. As part of the award-winning Pinnacle Automotive group, we’re proud to offer a workplace that’s as hardworking and welcoming as the people we serve.

We’re hiring a Customer Service Representative (CSR) who knows how to keep things clear, calm, and professional—especially when people are dealing with the stress of a damaged vehicle.

What You’ll Be Doing

• Greet customers and walk them through the repair process
• Keep them updated and work with estimators and techs
• Answer questions with professionalism and care
• Handle bookings, calls, and basic admin tasks

What We’re Looking For

• Strong communication and people skills
• A calm, customer-first mindset
• Experience in a service or collision setting is a bonus
• Good multitasking and time management skills

What Makes Us One of Canada’s Best Dealerships to Work For

• Paid Wellness days
• Extended Health Care
• RRSP Company Match Program
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• Company Events
• Employee Discounts

Our Commitment to Inclusion

Focus Autobody & Glass is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during any stage of the recruitment process, please let us know — we will work with you to meet your needs.