Customer Service Representative- Work From Home

Spade Recruiting; Northwestern Ontario; Remote; CAD 50,000 - 60,000; Full time

Job summary

A leading company is seeking enthusiastic, self-driven individuals to assist clients in a fully remote position. The role involves providing outstanding service, distributing materials, and responding to client inquiries. Full training is provided, with competitive compensation and benefits after three months.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Dispatch incoming customer phone calls and respond to inquiries.
• Create and explain individualized policies via the Needs Analysis system.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

1. Distribute all benefit enrollment materials and determine eligibility.
2. Dispatch incoming customer phone calls.
3. Accept customer calls and return customer inquiries.
4. Respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

1. Full training provided.
2. 100% work from home.
3. Competitive compensation.
4. Paid weekly along with earned bonuses.
5. Full benefits after 3 months.
6. Values a healthy work-life balance.

Additional information :

Salary : $50,000 - $60,000 per year

Remote Job : Fully remote

Employment type : Full-time