Customer Service Representative - Remote

Tim's Financial; Sydney; Remote; CAD 21,000 - 25,000; Part time

Job summary

Purolator in Sydney, Nova Scotia is hiring a Courier/Sorter Relief for 20 hours/week, on-call with shifts on the dock or delivering packages. The role is hybrid in duties and requires flexibility to cover shifts as needed.

Responsibilities include picking up and delivering packages, loading/unloading, scanning, resolving issues with Dispatch, and performing daily vehicle inspections. Education: Completion of High School and vocational courses; valid Class 5 driver’s license; 3 years driving

Qualifications

• Completion of High School
• Completion of specific vocational courses
• Valid Class 5 driver’s license

Responsibilities

• Pick up and deliver customer packages to meet daily pick-up and delivery schedules
• Load and unload trailers/trucks
• Scan packages / mail as it is received, delivered, or returned to the depot at the end of the day
• Resolve problems as they arise while on the road in collaboration with Dispatch and customers
• Conduct daily pre-trip and post-trip vehicle inspections using a package scanner and electronic-Driver Vehicle Inspection Report (E-DVIR)
• Unload all curbside vehicles
• Load line haul trailers to ensure all pre-scheduled departures are met
• Scanning/Cubing/Reweighing

Skills

Domestic Shipping

Shipping and Receiving Operations

Education

High School Diploma

Vocational courses

Job description

Shift: 20 hours/week - Flexibility to work various shifts based on company needs. On-Call as needed.

Pay Rate:

• $19.28/hour when working the Sorter shift


• $21.84/hour when working the Courier shift

Description

The Courier/Sorter Relief is a hybrid role. The shift could be on the dock, loading and unloading packages from the trucks, or you could be required to work the Courier shift of delivering packages to the customers.

Called in as needed to cover shifts for 20 hours/week - Does not conform to a regular schedule.

Responsibilities

• Pick up and deliver customer packages to meet daily pick-up and delivery schedules


• Load and unload trailers/trucks


• Scan packages / mail as it is received, delivered, or returned to the depot at the end of the day


• Resolve problems as they arise while on the road in collaboration with Dispatch and customers


• Conduct daily pre-trip and post-trip vehicle inspections using a package scanner and electronic-Driver Vehicle Inspection Report (E-DVIR)


• Unload all curbside vehicles


• Load line haul trailers to ensure all pre-scheduled departures are met


• Scanning/Cubing/Reweighing

Education

Completion of High School
Completion of specific vocational courses
Valid Class 5 driver’s license

Experience

3 years of driving experience and clean driver’s abstract to drive delivery vehicles.

Skills

Domestic Shipping

Shipping and Receiving Operations

Physical Efforts

Physical Efforts-Physical strength - Lifting/Lowering upto 70 pounds

Mental Efforts

Mental Efforts-Problem solving

Mental Efforts-Attention to Details Required

Mental Efforts-Concentrated attention for prolonged periods of time

Mental Efforts-Long periods of driving

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 170 - Sydney
Working Conditions: Warehouse Environment; On the Road

Posting Number: 69392

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [e-mail] .

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com .

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.