Customer Service Representative

Ontario Trillium Foundation; Victoria; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Competitive wages

Staff pizzas

Career growth opportunities

Job summary

Domino's Pizza is hiring a Customer Service Representative to deliver fast, friendly service at the counter and by phone. You will take orders, handle cash, and ensure accuracy while promoting current offers and products.

In addition to front-line duties, CSRs help with in-store prep, labeling, and maintaining a clean, professional image. Domino's provides flexible schedules, staff pizzas, and opportunities for career growth.

Qualifications

• No formal qualifications required beyond customer service aptitude.

Responsibilities

• Take orders by phone and in-store, ensure order accuracy, handle cash and provide correct change.
• Know Domino's products and current offers to suggest best value for customers.
• Assist in store prep: labeling, packaging, and keeping the area clean and presentable.

Job description

Hot job opening, fresh out of the Oven!

The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Representatives are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.

Customer Service Representatives will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSRs will also handle customer concerns using the approach taught during Domino's onboarding and orientation.

In secondary roles, Customer Service Representatives will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSRs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:

• Flexible schedules
• Competitive wages
• Staff pizzas
• Career growth opportunities

A uniform is provided, and wages start at $18.25 plus $1.50 - $ 3.50/hour in tips. Customer Service Representatives are expected to be presentable by following Domino's personal image and grooming standards. Domino's is an equal opportunity employer.