Customer Service Expert / Customer Service Representative Acton

Ontario Trillium Foundation; Halton Hills; On-site; CAD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible schedules

Very competitive earnings

Staff pizzas

Career growth opportunities

Job summary

Domino's Pizza is hiring a Customer Service Expert to provide fast, friendly service at the store counter and over the phone. The role involves taking orders, processing payments, and ensuring customers receive the best value for their needs.

In this fast-paced environment, you’ll maintain the store’s image, assist in basic food prep, and participate in cleaning tasks. Flexible schedules and staff pizzas are among the benefits.

Qualifications

• Experience delivering friendly customer service
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills

Responsibilities

• Take orders by phone and in person at the counter
• Manage the cash drawer and process payments
• Address customer concerns following onboarding procedures
• Assist in food preparation and store tasks as needed

Skills

Customer service

Cash handling

Phone & in-store service

Product knowledge

Tools

POS system

Job description

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Functions:

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.