Customer Service Representative

Cintas; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Kundenservice-Mitarbeiter, der exzellenten Service für interne Partner und externe Kunden bietet. In dieser spannenden Rolle werden Sie Anrufe entgegennehmen, Probleme lösen, Daten eingeben und Berichte sowie Rechnungen vorbereiten. Sie haben die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das auf die Entwicklung Ihrer Fähigkeiten und Karrierechancen fokussiert ist. Profitieren Sie von einem wettbewerbsfähigen Gehalt und umfassenden Leistungen, einschließlich flexibler medizinischer Optionen und einem 401(k)-Plan mit Unternehmensbeitrag. Wenn Sie eine Leidenschaft für Kundenservice haben, bewerben Sie sich jetzt!

Benefits

Medizinische, zahnärztliche und visuelle Leistungen

401(k) mit Unternehmensbeitrag

Disability, Life und AD&D Versicherung

Bezahlte Freizeit und Feiertage

Schulungs- und Entwicklungsmöglichkeiten

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice erforderlich.
• Bevorzugt 3+ Jahre Unterstützung im B2B-Bereich.

Responsibilities

• Beantwortung von Kundenanrufen und Lösung von Problemen.
• Datenpflege und Unterstützung bei der Kontenabstimmung.

Skills

Kundenservice Erfahrung

Microsoft Office (Word, Excel, Outlook)

Dokumente Korrekturlesen und Bearbeiten

Education

High School Diploma/GED

Bachelor's Degree

Job description

Requisition Number: 199665

Job Description

Cintas is seeking a Customer Service Representative to provide excellent customer service to both internal partners and external customers through various activities. Responsibilities include answering customer calls, providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders, making outbound calls to obtain information or follow up on customer issues, and handling occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental, and vision benefits, with premiums below the national average. We provide flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy:

• Competitive pay
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP)
• Disability, Life, and AD&D insurance, 100% paid by the company
• Paid time off and holidays
• Skills development, training, and career advancement opportunities

Compensation

The estimated base salary for this role ranges between $17.19 and $20.95 per hour. This range considers skills, experience, training, and organizational needs. Typically, hires are not at the top of this range, and compensation decisions depend on individual circumstances.

Company Information

Cintas helps over one million businesses get ready to open their doors confidently each day by providing products and services that keep facilities and employees clean, safe, and professional. Our offerings include uniforms, mats, towels, restroom supplies, workplace water services, first aid and safety products, fire extinguishers, sprinkler systems, and more. Headquartered in Cincinnati, OH, Cintas is a Fortune 500 company traded on Nasdaq (symbol: CTAS) and part of the S&P 500 and Nasdaq-100 indices.

Cintas is an Equal Opportunity Employer. Qualified applicants will be considered regardless of race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, veteran status, or other protected categories.

Additional Details

• Job Category: Service
• Organization: Fire
• Employee Status: Regular
• Schedule: Full Time
• Shift: 1st Shift