Customer Service Representative

Speedy Cash Canada; Prince Albert; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Bonuses

Benefits

In-store training

Birthdays off

Growth from within

Job summary

Speedy Cash Canada is seeking a motivated team member to support customers across in-store services in Canada. You will help customers with loan applications, balance cash transactions, and participate in daily store operations while promoting available promotions and trained upsell opportunities.

Ideal candidates will have strong customer service skills, the ability to work both independently and as part of a team, and a clean background check.

Qualifications

• Experience in customer-facing roles is preferred but not required.
• Ability to work independently and as part of a team.
• Strong cash handling and basic math skills.

Responsibilities

• Build customer relationships while delivering excellent service.
• Identify and meet customer needs to process loan applications.
• Collect on delinquent accounts to minimize bad debt.
• Communicate information in person, by phone, and via email.
• Assist in loan sales, cheque cashing and in-store promotions.
• Balance daily cash and debit transactions accurately.
• Perform all daily store operations.

Skills

Customer service

Teamwork

Cash handling

Communication

Education

High School Diploma or Equivalent

Job description

Canadian-operated, Speedy Cash has been a strong leader in the financial services industry since 1998. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction.

If you’re looking for a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for you!

Perks and Benefits

• Competitive wages, bonuses and benefits
• No experience necessary – We provide in-store training.
• Hands-on and continual training in transferable skills
• Birthdays off, annual fun day for each store
• Incredible support system
• A team environment that makes work satisfying and fun
• RRSP matching
• Opportunities for growth: We promote from within!

Job Responsibilities

• Building customer relationships while providing exceptional customer service
• Identifying and meeting the customer’s financial needs in order to process loan applications
• Collecting on delinquent accounts in the interest of minimizing bad debt
• Conveying information through in person, telephone, and email communications
• Aiding in loan sales, cheque cashing and in store promotions
• Handling and balancing daily cash and debit transactions
• Performing all daily operations of the store

Requirements

• Valid Government Issued Photo ID
• Clean Criminal Record
• High School Diploma or Equivalent
• Ability to work both independently and as a part of a team

Wage: Salary commensurate with experience

For more information about Speedy Cash checkout our website at www.speedycash.ca/careers