Customer Service Representative

Sobkow Technologies Inc.; Nesbitt; On-site; CAD 42,000 - 52,000; Full time

Job summary

Cargill in Manitoba, near Brandon, is seeking a hardworking, organized Customer Service Representative to support farm customers at our office. We are located at 2 & 10 junction about 20minutes south of Brandon.

You will support a moderate scale of customer service activities for a single site team, processing complex orders from customers and resolving order or delivery issues. This role emphasizes shipping, returns, and ongoing service improvements.

Qualifications

• Bachelor's degree in a related field or equivalent experience

Responsibilities

• Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
• Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
• Execute customer service strategies.
• Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

Skills

Customer service

Order processing

Communication

Education

Bachelor's degree or equivalent experience

Job description

We are looking for a hardworking, organized professional, to work in office servicing our farm customers.

We are located at 2 & 10 junction about 20minutes south of Brandon.

Job Purpose and Impact

The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

Inform customers about order status, invoices, contract balances and other information needed to complete the sale.

Execute customer service strategies.

Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.

Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

Qualifications

Bachelor?s degree in a related field or equivalent experience

At Cargill, we are committed to building a workplace where individuals from all backgrounds feel respected, valued, and able to contribute fully. We believe that bringing together different perspectives strengthens our teams and drives better outcomes.

Cargill is an equal opportunity employer and is committed to providing an accessible recruitment experience. If you require accommodation at any stage of the hiring process, please let us know so we can work with you to meet your needs.