Customer Service Representative

Speedy Cash; Merritt; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Bonuses

Benefits

In-store training

Birthdays off

Annual fun day

Growth from within

Job summary

Speedy Cash in Canada is seeking a motivated team member to join our store environment. You will build customer relationships and assist clients with financial needs, including loan applications, while participating in daily operations and in-store promotions.

No prior experience is required as we provide in-store training; a collaborative team supports growth from within and ongoing skill development. A positive, energetic workplace is emphasized.

Qualifications

• Customer service skills are essential for daily interactions with clients.
• Strong communication helps you convey information clearly and accurately.

Responsibilities

• Build customer relationships while delivering exceptional service.
• Identify and meet customers' financial needs to process loan applications.
• Manage delinquent accounts to minimize bad debt.
• Communicate via in person, phone, and email channels.

Skills

Customer service

Communication

Teamwork

Cash handling

Problem solving

Job description

Canadian-operated, Speedy Cash has been a strong leader in the financial services industry since 1998. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction.

If you’re looking for a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for you!

Perks and Benefits

• Competitive wages, bonuses and benefits
• No experience necessary – We provide in-store training.
• Hands-on and continual training in transferable skills
• Birthdays off, annual fun day for each store
• A team environment that makes work satisfying and fun
• Opportunities for growth: We promote from within!

Job Responsibilities

• Building customer relationships while providing exceptional customer service
• Identifying and meeting the customer’s financial needs in order to process loan applications
• Collecting on delinquent accounts in the interest of minimizing bad debt
• Conveying information through in person, telephone, and email communications
• Aiding in loan sales, cheque cashing and in store promotions
• Handling and balancing daily cash and debit transactions
• Performing all daily operations of the store

Requirements

• Valid Government Issued Photo ID
• Ability to work both independently and as a part of a team

Wage:

Salary commensurate with experience