Customer Service Representative

Capital Auto Mall; Calgary; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Health & dental coverage

Disability coverage (Short/Long Term)

Health Spending Account

Employee Family Assistance Program

RRSP contributions

Employee vehicle discounts

Job summary

Capital Chevrolet Buick GMC Inc in Calgary is seeking a Customer Experience professional who thrives in a fast-paced, people-first environment. You’ll build rapport with customers, listen attentively, and solve problems to turn a good day into a great one.

We offer a modern, growth-focused culture, competitive compensation, and comprehensive benefits including medical and dental coverage, disability plans, a Health Spending Account, an Employee Family Assistance Program, RRSP options, and

Job description

Company:Capital Chevrolet Buick GMC IncGreat Customer Experiences Don’t Just Happen. People Like You Make Them.You’re already great with people?Your customers naturally trust you?You love solving problems and turning a good day into a great one?So, here’s the real question: Are you in an environment that truly values your dedication to customer care?At Capital Chevrolet Buick GMC, we know that exceptional customer service is the heart of our success. We don’t believe high performers should be micromanaged, limited in growth, or stuck in dead-end roles. We’ve built a collaborative, high-energy environment—and if you’re looking for a workplace where your people skills are recognized and rewarded, this might be worth a conversation.Why Customer Experience Professionals Choose CapitalOur dealership has been proudly serving Calgary and the surrounding area since 1976, but our approach is modern, forward-thinking, and team-oriented:A Modern, High-Growth Environment: Work in a dynamic setting that feels more like a tech startup than a traditional showroom.Leadership That Backs You: Supportive management that gives you the tools, trust, and autonomy to deliver world-class service.Team Culture First: A welcoming community built on respect, accountability, and celebrating wins together.Competitive Compensation: Fair, regularly reviewed pay structures with additional performance incentives for top service specialists.This Role Is For You If:You naturally build rapport and make customers feel welcome, heard, and valued.You thrive in fast-paced, high-energy, people-first environments.You take pride in problem-solving and going the extra mile to create memorable experiences.You’re looking for stability, great culture, and a clear path for professional growth.You might be doing well where you are now… but know you deserve a team that appreciates your effort.Automotive experience is a bonus, but not required! We warmly welcome talent from hospitality, retail, food & beverage, contact centers, and other customer-centric industries.What’s In It for You (The Capital Advantage)We're proud to be recognized as one of Canada's Best Managed Companies!Financial Stability: Competitive compensation plans that are reviewed regularly.True Work/Life Balance: Paid flex time and predictable scheduling so you can recharge.Comprehensive Health & Wellness: Full medical and dental coverage, Short-Term and Long-Term disability, a Health Spending Account, and an Employee Family Assistance Program.Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone rates, years-of-service recognition, and more!Investment in Your Future: Optional RRSP contribution plan to support your long-term goals.Career Growth & Velocity: We prioritize internal promotions with ongoing training to help you advance across our network.Family First: Paid maternity leave top-up program and paid bereavement leave.This isn’t just about filling a seat—it’s about finding the right person to shape our customer journey.Not Actively Job Hunting? That’s Fine.Most of our best team members weren’t actively looking either.If you’re curious about what a fresh start could look like, let’s have a casual conversation! Capital Chevrolet Buick GMC isn’t just a dealership. It’s a launchpad.#INDHPAt Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.