Customer Service Representative

Farm Boy Inc.; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

Farm Boy Inc. is seeking a part-time Customer Service Representative in Burlington, Ontario, responsible for providing exceptional service and maintaining product quality. Candidates should possess strong customer service skills, experience in retail, and readiness to work flexible hours, including weekends and holidays.

Benefits

Accommodation available for applicants with disabilities

Qualifications

• Ability to work with little supervision and high attention to detail.
• Fluency in English and French is an asset.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Provide superior customer service to ensure a high-quality shopping experience.
• Package, stock, and rotate display counters.
• Comply with corporate policies regarding health and safety.

Skills

Customer service

Organizational skills

Interpersonal skills

Education

Experience in retail environment

Job description

3 days ago Be among the first 25 applicants

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.
  
  

Qualifications

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.
  
  

Work & Sensory Environment

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
  
  

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail Groceries

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