Customer Service Rep – Automotive (Remote)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a remote customer service agent to provide inbound support and help resolve technical issues. This role requires at least one year of customer service experience and the ability to work in a distraction-free environment. Candidates must have a high school diploma or GED and strong computer skills. Benefits include competitive pay, performance incentives, and opportunities for career growth within a supportive and inclusive culture.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Performance-based incentives

DailyPay enrollment for early access to pay

Opportunities for career advancement

Supportive and inclusive culture

Qualifications

• 1+ year of customer service experience is required.
• Open availability for scheduling is necessary.
• Ability to work from a quiet, distraction-free environment.
• Strong computer navigation skills and proficiency in multi-tasking are essential.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.

Skills

Customer service experience

Strong computer navigation skills

Multi-tasking

Open availability

Education

High school diploma or GED

Job description

Overview

Why consider this job opportunity: Salary range of $17-$20/hr, plus performance-based incentives. DailyPay enrollment option to access pay early. Comprehensive benefits including medical, dental, and vision insurance. Opportunities for career advancement within a company that promotes from within. Work-from-home convenience with a supportive and inclusive culture. Participation in various employee resource groups and wellness programs.

Responsibilities

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

Qualifications

• 1+ year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work from a quiet, distraction-free environment
• Strong computer navigation skills and proficiency in multi-tasking

Preferred Qualifications

• Eagerness to learn new technologies
• A desktop or laptop suitable for completing PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

#AutomotiveCustomerService #RemoteWork #CareerGrowth #EmployeeBenefits #InclusiveCulture

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