Customer Service Management Trainee

Uline, Inc.; Ballou (CA); On-site; CAD 57,000 - 67,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonuses

Paid holidays and PTO

Tuition assistance

Job summary

Uline is seeking a Customer Service Management Trainee for its California branch in Ontario, CA. This on-site role offers full-time hours with a 2nd shift schedule and a structured, hands-on training program to develop future leaders in customer service.

Pay ranges from $29 to $34 per hour with significant growth and earning potential, plus comprehensive benefits and a strong focus on teamwork, attention to detail, and leadership development.

Qualifications

• Bachelor’s degree required.
• Strong customer-focused service orientation with teamwork and attention to detail.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals and providing feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Leadership experience

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Customer ServiceManagement Trainee

Pay from $29 to $34 per hour with significant growth and earning potential!

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Full-Time Hours: 2nd Shift schedule

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!