Customer service - cosmetics

The Jean Coutu Group; Shawinigan; On-site; CAD 19,000 - 25,000; Full time

Job summary

The Jean Coutu Group in Canada is seeking a Cosmetician to join a team where customer care and beauty expertise shine. You will greet clients, understand their needs, offer personalized advice, and carry out makeup touch-ups while presenting cosmetic collections.

No Esthetic Diploma is required to start, as training is provided. You’ll grow in a friendly, team‑oriented environment with flexible hours and a competitive benefits package.

Qualifications

• Greet customers and assess their needs to offer personalized advice.
• Represent the Jean Coutu banner with professional customer service.
• Care for merchandise management and presentation, including displays.
• Carry out makeup touch-ups and demonstrate product collections.

Responsibilities

• Greet customers and understand their needs to tailor advice.
• Provide personalized beauty recommendations and consultations.
• Maintain clean and attractive product displays.
• Perform makeup touch-ups and showcase cosmetic lines.

Skills

Customer service

Teamwork

Friendly demeanor

Beauty product knowledge

Education

Esthetic Diploma

Job description

Do you have that “Coutu” touch?

Are you the type of person who is looking for an employer who trusts their team? Who wants to maximize their skills and have the opportunity to keep them up-to-date? Are you looking for a work environment where teamwork and family spirit are at the heart of everyday operations and where no two days are alike? The Cosmetician position is for you!

Within your team, your essential role will be:

• to get in touch with customers in order to understand their needs and to put your expertise to good use by offering personalized advice;
• to represent the Jean Coutu banner by your professionalism and the concern you will bring to the quality of your customer service;
• to take care of the merchandise management and presentation;
• to carry out make-up touch-ups and animations in order to present various product collections available in the pharmacy.

Our proposal

Side effect of the job:

• working in a Jean Coutu affiliated pharmacy generates well-being, giggles, and new friendships.

The passionate person we are looking for is…

• curious in nature and particularly interested in beauty products;
• a team player;
• friendly and loves to be in touch with customers!

Become a “Coutu” yourself

If you don't have an Esthetic Diploma, don't worry, we will train you!

Challenge accepted!

You’ve got that Coutu touch!

Number of hours per week:

• 35 hours or more

We would like to offer you:

• a fun and collaborative work environment;
• the opportunity to develop and acquire new knowledge;
• flexible hours to allow for a better work/life balance;
• competitive salary and benefits package;
• and so much more.