Customer service - cosmetics

The Jean Coutu Group; Gatineau; On-site; CAD 36,000 - 54,000; Full time

Job summary

The Cosmetician role at The Jean Coutu Group in Gatineau requires a proactive, customer-focused beauty advisor who can understand client needs and offer expert guidance. You will represent the Jean Coutu banner with professionalism and help maintain attractive product displays within the pharmacy environment.

Training is provided if you do not hold an Esthetic Diploma, and the role involves 35 hours per week with bilingual client interactions (French and basic English).

Qualifications

• Interest in cosmetics and beauty products.

Responsibilities

• Engage with customers to understand their needs and provide personalized advice.
• Represent The Jean Coutu Group with professionalism and focus on customer service quality.
• Manage merchandise presentation and upkeep.
• Provide makeup touch-ups and demonstrate product collections.

Skills

Beauty products

Customer service

Team player

Curiosity

Job description

Do you have that “Coutu” touch?

Are you the type of person who is looking for an employer who trusts their team? Who wants to maximize their skills and have the opportunity to keep them up-to-date? Are you looking for a work environment where teamwork and family spirit are at the heart of everyday operations and where no two days are alike? The Cosmetician position is for you!

Within your team, your essential role will be:

• to get in touch with customers in order to understand their needs and to put your expertise to good use by offering personalized advice;
• to represent the Jean Coutu banner by your professionalism and the concern you will bring to the quality of your customer service;
• to take care of the merchandise management and presentation;
• to carry out make-up touch-ups and animations in order to present various product collections available in the pharmacy.

Our proposal

Side effect of the job:

• working in a Jean Coutu affiliated pharmacy generates well-being, giggles, and new friendships.

The passionate person we are looking for is…

• curious in nature and particularly interested in beauty products;
• a team player;
• friendly and loves to be in touch with customers!

Become a “Coutu” yourself

If you don't have an Esthetic Diploma, don't worry, we will train you!

Number of hours per week:

• 35 hours or more

French language:

Very good knowledge

English language:

Basic knowledge

Language Requirement Justification:

Regular communication with English-speaking clients/patients and partners

We would like to offer you:

• a fun and collaborative work environment;
• the opportunity to develop and acquire new knowledge;
• flexible hours to allow for a better work/life balance;
• competitive salary and benefits package;
• and so much more.