Customer service - cosmetics

The Jean Coutu Group; Kirkland; On-site; CAD 21,000 - 30,000; Full time

Job summary

The Jean Coutu Group is seeking a Cosmetician in Montreal to help customers by understanding their needs and offering personalized advice. You will represent the brand with professionalism, manage product presentation, and demonstrate makeup looks to showcase collections in the pharmacy.

The role emphasizes customer service, teamwork, and the ability to train on beauty products. Flexible hours are available, and a friendly, customer-oriented environment is promised.

Qualifications

• Experience in cosmetics or beauty products preferred.
• Ability to understand customer needs and offer personalized advice.
• Flexible hours and willingness to learn.

Responsibilities

• Contact customers to understand their needs and offer personalized advice.
• Represent The Jean Coutu Group with professionalism and customer service quality.
• Manage and present merchandise effectively.
• Perform makeup touch-ups and demonstrations to showcase product collections.

Skills

Customer service oriented

Team player

Communication skills

Beauty product knowledge

Education

Esthetic Diploma (not required)

Job description

Do you have that “Coutu” touch?

Are you the type of person who is looking for an employer who trusts their team? Who wants to maximize their skills and have the opportunity to keep them up-to-date? Are you looking for a work environment where teamwork and family spirit are at the heart of everyday operations and where no two days are alike? The Cosmetician position is for you!

Within your team, your essential role will be:

• to get in touch with customers in order to understand their needs and to put your expertise to good use by offering personalized advice;
• to represent the Jean Coutu banner by your professionalism and the concern you will bring to the quality of your customer service;
• to take care of the merchandise management and presentation;
• to carry out make-up touch-ups and animations in order to present various product collections available in the pharmacy.

Our proposal

Side effect of the job:

• working in a Jean Coutu affiliated pharmacy generates well-being, giggles, and new friendships.

The passionate person we are looking for is…

• curious in nature and particularly interested in beauty products;
• a team player;
• friendly and loves to be in touch with customers!

Become a “Coutu” yourself

If you don't have an Esthetic Diploma, don't worry, we will train you!

Challenge accepted!

You’ve got that Coutu touch!

Number of hours per week:

• Between 10 hours and 30 hours

French language:

Very good knowledge

English language:

Basic knowledge

We would like to offer you:

• a fun and collaborative work environment;
• the opportunity to develop and acquire new knowledge;
• flexible hours to allow for a better work/life balance;
• competitive salary and benefits package;
• and so much more.