Customer service clerk

Tobermory; Cameron; On-site; CAD 33,000 - 36,000; Full time

Job summary

Rockwood Forest Nurseries, based at 437 Mark Road in Cameron, ON, invites applications for a Customer Service Clerk. The role is available as seasonal or full-time, with a start date as soon as possible.

The successful candidate will handle customer inquiries, process payments, and support everyday office tasks. Requirements include fluency in English and a minimum of a secondary school diploma; training will be provided.

Qualifications

• Fluent in English.
• Minimum qualification: Secondary (high) school graduation certificate.
• Training will be provided to the selected candidate.

Responsibilities

• Access and process information.
• Respond to customer complaints or concerns.
• Respond to customer inquiries and provide information.
• Make arrangements for refunds and credits.
• Explain the type and cost of services provided.
• Issue receipts and other forms.
• Keep records and statistics.
• Perform general office duties.
• Receive and log complaints.
• Accept payments.

Skills

Customer service

Interpersonal skills

Communication

Education

Secondary school diploma

Job description

Rockwood Forest Nurseries based in 437 Mark Road, Cameron, ON K0M 1G0 is inviting applications from suitable candidates for the position of Customer service clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Seasonal employment or Full time job.

Employer Name: Rockwood Forest Nurseries
Position: Customer service clerk
No. of vacancies: 2
Salary: $18.27 hourly / 35 hours per week
Employment type: Seasonal employment, Full time
Location: 437 Mark Road, Cameron, ON K0M 1G0

• The candidate must access and process information.
• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be expected to respond to customer inquiries and provide information.
• The candidate must make arrangements for refunds and credits.
• The candidate must explain the type and cost of services provided.
• The candidate must issue receipts and other forms.
• The candidate must keep records and statistics.
• The candidate must perform general office duties.
• The candidate will be responsible for receiving and logging complaints.
• The candidate will be expected to accept payments.

Job Requirements

• The candidate should be fluent in English language.
• The candidate should have minimum qualification of Secondary (high) school graduation certificate.
• Training will be provided to the selected candidate.