Customer Service/Cashier

J.D. Irving, Limited; Truro; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking Customer Service Associates to enhance customer interactions and manage transactions efficiently. This role involves processing sales and refunds, operating payment terminals, and maintaining a clean checkout area. Candidates should possess strong mathematical and communication skills, be customer-oriented, and thrive in a fast-paced environment. Join a dynamic team where your contributions directly impact customer satisfaction and operational excellence. This is an exciting opportunity to grow in a supportive workplace that values dedication and teamwork.

Qualifications

• Strong mathematical skills and basic computer knowledge required.
• Experience as a Retail Cashier is an asset.

Responsibilities

• Process transactions, sales, and refunds through cash registers.
• Provide excellent customer service and maintain checkout area.

Skills

Mathematical Skills

Communication Skills

Problem Solving

Time Management

Customer Satisfaction Orientation

Tools

D365

Job description

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

Qualifications

• Strong mathematical skills and basic computer system knowledge.
• Ability to work independently in a fast-paced environment.
• Customer satisfaction-oriented.
• Strong communication and time management skills.
• Problem solving and decision making.
• Experience as a Retail Cashier is an asset.
• Ability to handle moderate physical demands: standing for 4 hours, lifting medium size merchandise if required up to 50 lbs.

Responsibilities

• Process customer transactions, sales, and refunds through cash registers.
• Operate scanners and credit card/debit card terminals.
• Provide excellent customer service.
• Collect payments and bag purchases for customers.
• Keep the checkout area clean and orderly.
• Maintain front end department merchandise.
• Answer front desk phone and direct calls.
• Assist other departments and functions as required.
• Able to learn and operate the applicable computer system (D365) used to process orders.