Customer Service Associate I - Retail Support & Team Player

dollartree; Trafalgar; On-site; CAD 21,000 - 29,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Canada is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers with questions, handle sales transactions at a cash register, and help with stocking and store upkeep.

The role requires strong customer service, communication, and organizational skills, with physical duties including lifting and standing for long periods. An equal opportunity employer, training is provided.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment.
• Maintain store cleanliness and restock bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Organization

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Canada is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers with questions, handle sales transactions at a cash register, and help with stocking and store upkeep.

The role requires strong customer service, communication, and organizational skills, with physical duties including lifting and standing for long periods. An equal opportunity employer, training is provided.