Customer Service Associate I

Dollar Tree, Inc.; Moose Jaw; Hybrid; CAD 17,000 - 22,000; Part time

Job summary

Dollar Tree Canada in Moose Jaw, SK is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions and recommendations, process sales at the cash register, and help keep the store well-stocked and organized.

This role requires strong communication, teamwork, and the ability to lift 30–50 lbs. Prior retail customer service is preferred; a high school diploma or equivalent is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform standing/walking tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a clean, safe, and respectful store environment.
• Ensure bathroom and store areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time 369b Thatcher Dr. East, Moose Jaw, Saskatchewan S6J 1L8 Operations 40308 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team. We put value front and center – it's what our business is built on. At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve. We see an exciting path forward as a company, and our people will lead the way. Discover The Value of You at Dollar Tree Canada – join our team today!