Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Drayton Valley; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is hiring a Customer Service Associate in Drayton Valley. In this part-time role, you will assist customers, manage transactions, and ensure the store is clean and well-stocked.

The ideal candidate has a high school diploma and experience in customer service. Strong communication, organizational, and problem-solving skills are essential. Join our team to deliver an outstanding shopping experience for every customer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related environments highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, recovering merchandise.
• Ensure cleanliness throughout the store.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred)
• Ability to follow instructions and interpret operational documents (required)
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills (required)
• Strong organizational and communication skills (required)
• Strong problem solving and decision making skills (required)

Job Details

Job Type: Part-time

Location: 5009 - 50th Street, Drayton Valley, Alberta T7A 1W2