Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Beaumont; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time Customer Service Associate in Beaumont, Alberta, to deliver a great shopping experience. Responsibilities include assisting customers, managing cash transactions, and maintaining store cleanliness.

Applicants should possess strong customer service skills and ideally have retail experience. The role requires the ability to lift 30-50 lbs and ensure a safe and respectful environment for all.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to meet demands of frequent walking, standing, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure cleanliness throughout the store.

Skills

Excellent customer service skills

Strong organizational skills

Ability to lift 30-50 lbs

Relationship management

Strong problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time - 5201 30 Avenue, Beaumont, Alberta T4X 1T9