Customer Service Associate

Marshall Retail Group; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading travel retailer where your customer service skills will shine! This role as a Customer Service Associate at a vibrant airport location offers a fun and friendly work environment. With competitive pay starting at $17.40, you will have opportunities for career advancement and receive comprehensive benefits including medical and dental insurance, free life insurance, and employer-paid parking. We value diversity and are committed to creating unique shopping experiences that reflect the local culture. If you're passionate about customer service and enjoy working in a lively atmosphere, this is the perfect opportunity for you!

Benefits

Medical and Dental Insurance

FREE Life Insurance

Employer Paid Parking

Employee Discount

Career Advancement

Training and Career Path

Qualifications

• 1+ years experience in cash handling and supervisory roles.
• Exceptional customer service skills and ability to engage with strangers.

Responsibilities

• Provide exceptional customer service in a retail environment.
• Handle cash transactions accurately and efficiently.

Skills

Customer Service

Cash Handling

Supervisory Skills

Communication Skills

Education

High School Diploma or GED

Job description

If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team!

We have a limited number of openings for Customer Service Associates for our stores in the Vancouver International Airport! Check us out if you want a little more FUN and FLAIR in your job.

What do we offer:

• Medical and Dental Insurance
• FREE Life Insurance
• Employer Paid Parking
• Amazing Employee Discount at all our stores, so check us out
• Career Advancement!
• Amazing training & career path
• Competitive pay starting at $17.40

Minimum Requirements:

• HS Diploma or GED
• Experience in starting conversations with total strangers
• 1+ years experience cash handling
• 1+ years experience in supervisory role for Sales Lead
• Exceptional Customer Service Experience
• Must have a satisfactory Airport Badging Process

APPLY TODAY! We can’t wait to meet you!

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.

WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located.

InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers. InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace!

EEO/ADA/DFWP