Customer Service Associate

DOLLAR TREE STORES CANADA, INC.; Campbell River; On-site; CAD 19,000 - 25,000; Part time

Job summary

Dollar Tree is seeking a Customer Service Associate to provide friendly, efficient service and support daily store operations in Campbell River, BC. This part-time position involves helping customers, processing transactions, stocking merchandise, and maintaining a clean, safe store environment.

Candidates should have a high school diploma (preferred) and prior retail or customer service experience. Lifting up to 50 lbs and standing for long periods are required, along with strong communication

Qualifications

• Customer service experience preferred in retail, hotel, restaurant, grocery or drug store environments.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending and lifting tasks.
• Strong communication and relationship-building skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register and protect company assets.
• Keep the store well-stocked and replenish merchandise as needed.
• Help unload trucks and stock replenish per productivity standards.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Retail experience

Communication

Problem solving

Organizational skills

Education

High school diploma preferred

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time

114-1334 Island Hwy N, Campbell River, British Columbia V9W 8C9

Operations 40085 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team.

We put value front and center - it's what our business is built on.

At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve.

We see an exciting path forward as a company, and our people will lead the way.