customer service assistant

JET IMMIGRATION LTD.; Brampton; On-site; CAD 35,000 - 50,000; Full time

Job summary

An immigration services company is seeking a client support representative in Brampton. The role involves responding to client inquiries, managing information, and providing ongoing support after sales. Candidates should have a high school diploma and strong communication skills, with an emphasis on attention to detail and the ability to work under pressure. The position offers a permanent contract with competitive annual compensation.

Qualifications

• High school graduation certificate required.
• Experience in customer service is an asset.
• Attention to detail and ability to meet tight deadlines are essential.

Responsibilities

• Answer written and oral inquiries and provide information to customers.
• Maintain and manage digital database.
• Consult with clients after sale to provide ongoing support.

Skills

Attention to detail

Ability to work under pressure

Effective communication

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: Experience an asset

Tasks

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Obtain and examine all relevant information to assess client feedback, inquiries, and complaints in the delivery of meaningful information and services
• Perform general office duties
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support

Work conditions and physical capabilities

• Attention to detail
• Tight deadlines
• Work under pressure

Work Term: Permanent

Work Language: English

Hours: 40 hours per week