Customer Service and Sales Development Representatives - Remote

Vestine HR Solutions; Edmonton; Remote; CAD 35,000 - 45,000; Full time

Job summary

A leading recruitment solutions provider is seeking an entry-level Customer Service & Sales Development Representative to work remotely. You will engage with potential clients to assess their insurance needs and support the sales process. This role emphasizes excellent communication skills and a customer-first approach, with training provided to build your expertise. Enjoy flexible hours and the opportunity for career advancement within a supportive culture.

Benefits

Competitive pay with performance-based bonuses

Fully remote, work from anywhere

Flexible full-time hours

Pre-qualified leads provided, no cold calls

Career advancement opportunities

Supportive culture

Qualifications

• Excellent communication skills, both verbal and written.
• Strong people skills and a customer-first attitude.
• Ability to work independently in a remote environment.

Responsibilities

• Act as the first point of contact for potential clients.
• Respond to client inquiries and qualify potential leads.
• Manage follow-ups and assist the sales team.

Skills

Verbal communication

Written communication

Customer service

Problem-solving

Digital tool proficiency

Job description

Job DescriptionJob Description

Job Type: Full-Time
Location: Work from Home / Remote

We are looking for entry-level professionals who are passionate about helping others, building strong client relationships, and contributing to business growth — all while working remotely.
If you're a natural problem-solver, a great communicator, and someone who thrives in a goal-driven environment, this is the opportunity for you.

What You’ll Do:

As a Customer Service & Sales Development Representative, you’ll be the first point of contact for potential clients, providing both support and guidance as they explore their insurance needs.

• Respond to incoming client inquiries and qualify potential leads.
• Understand client needs and match them with the right insurance solutions.
• Provide accurate, timely information about policy options and benefits.
• Manage follow-ups, appointment scheduling, and pipeline tracking.
• Support the sales team by identifying upsell opportunities and nurturing leads.

What We’re Looking For:

We value personality and potential over experience — training is provided.

• Excellent verbal and written communication skills
• Strong people skills and a customer-first attitude
• Comfortable using digital tools like email, CRM systems, and video conferencing
• Able to work independently in a remote environment
• Experience in sales, customer support, or lead generation is a bonus — not required

What You’ll Get:

• Competitive Pay – Performance-based compensation & bonuses
• 100% Remote – Work from anywhere
• Flexible Full-Time Hours – Create a schedule that works for you
• Leads Provided: Connect and close deals with high-quality, pre-qualified leads—no cold calls
• Career Advancement – Ongoing development and leadership opportunities
• A Supportive, People-First Culture

Next Steps After You Apply:

After you apply, our team will review your application within a few business days. If you're selected, we'll contact you via phone, text, or email between Monday and Saturday. Most applicants receive a response within one week, so please add us to your safe sender list to avoid missing important updates.

About Us:

We provide recruitment solutions in the United States & Canada for Permanent, Temporary & Contract roles across the IT, Finance, Tech, Telecoms, e-Commerce and Non-profit sectors