Customer Service Agent (part-time – nights and weekend)

SAIL Outdoors Inc.; Oshawa; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Generous employee discounts

Exclusive deals at partner companies

Continued training

Employee and Family Assistance Program

Job summary

SAIL Outdoors Inc. in Canada is seeking a customer service agent who will be the first and last point of contact with our customers. You will embody the ambassador role to our mission and values and help deliver an exceptional outdoor shopping experience.

If you love the outdoors and enjoy sharing knowledge, you will thrive here. We offer generous discounts, partner deals, training, and an Employee and Family Assistance Program to support staff.

Qualifications

• Customer service mindset and ability to engage with customers

Responsibilities

• Serve as the first and last point of contact with customers and embody the SAIL mission and values.
• Help equip customers with a genuine experience and share knowledge about outdoor products

Skills

Customer service

Outdoor enthusiast

Listening

Job description

SAIL Outdoors is a Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Benefits offered:

• Generous employee discounts
• Exclusive deals at partner companies
• Continued training
• Employee and Family Assistance Program

As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL's mission and values:

Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.

You are an outdoor enthusiast?
You enjoy sharing with others and know how to listen?
You are known for your energy and the effort you put into what you are passionate about?