Customer Service Agent - 50k-60k/Year - Remote

Spade Recruiting; Burnaby; Remote; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Job summary

Spade Recruiting is searching for enthusiastic individuals to assist clients from home. You will handle customer service calls, dispatch inquiries, and explain various policies. This role offers full training and competitive compensation, along with bonuses. Career advancement and full benefits are provided after three months, promoting a healthy work-life balance.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Dispatches incoming customer phone calls.
• Accepts customer calls and returns customer inquiries.
• Responds to client requests for coverages.
• Creates and explains individualized policies.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits:

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance