Remote - Customer Service Representative - Flexible Schedule

American Income Life Insurance Company; Halifax; Hybrid; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Weekly pay

Bonus opportunities

Travel incentives

Career development

Team environment

Comprehensive training

Job summary

American Income Life Insurance Company is expanding its team and seeking motivated individuals to join a supportive remote environment. You will connect with clients, discuss benefit options, answer questions, and help them understand their plans.

Ideal candidates are strong communicators who stay organized, work independently from home, and welcome ongoing training. Prior customer service or sales experience is a plus but not required. Weekly compensation with performance bonuses offered.

Qualifications

• Strong communication and interpersonal skills
• Ability to stay organized and manage multiple responsibilities
• Professional, dependable, and positive attitude
• Comfortable working independently in a remote environment
• Willingness to learn and participate in ongoing training
• Previous customer service or sales experience is an asset, but not required

Responsibilities

• Connect with clients to discuss available benefit and coverage options
• Answer questions and provide clear, accurate information about products and services
• Help clients understand their current plans and available solutions
• Review coverage needs and assist clients in making informed decisions
• Stay updated on new programs, policy changes, and company procedures
• Provide professional, dependable, and customer-focused support

Job description

Are you looking for an opportunity where you can work with people, strengthen your professional skills, and build toward long-term career growth? Our organization, a well-established provider of supplemental benefits across North America for more than 65 years, is continuing to expand and is looking for motivated individuals to join our growing team.

This opportunity is well suited for people who enjoy communicating with others, providing guidance, solving problems, and working in a supportive remote environment.

What You’ll Be Doing

• Connect with clients to discuss available benefit and coverage options

• Answer questions and provide clear, accurate information about products and services

• Help clients understand their current plans and available solutions

• Review coverage needs and assist clients in making informed decisions

• Stay updated on new programs, policy changes, and company procedures

• Provide professional, dependable, and customer-focused support

What We’re Looking For

• Strong communication and interpersonal skills

• Ability to stay organized and manage multiple responsibilities

• Professional, dependable, and positive attitude

• Comfortable working independently in a remote environment

• Willingness to learn and participate in ongoing training

• Previous customer service or sales experience is an asset, but not required

Ideal Candidates

We are looking for individuals who are motivated to improve, enjoy working as part of a team, and are comfortable taking initiative. Candidates who are goal-oriented, coachable, and interested in developing professionally will have the opportunity to grow within the organization.

What We Offer

• Comprehensive training and ongoing support

• Remote work flexibility

• Weekly compensation

• Performance-based bonus opportunities

• Residual income opportunities

• Company-sponsored travel incentives

• Career advancement and leadership development

• Supportive team environment