Customer Service Agent

Executive Aviation; Sandspit; On-site; CAD 30,000 - 60,000; Part time

Job summary

Executive Aviation is seeking Customer Service Agents in Sandspit. In this role, you will deliver exceptional service to passengers, manage boarding processes, and communicate effectively with the airline crew. Enjoy competitive wages and flight benefits while working in a dynamic team environment. Candidates with flexible schedules and a passion for customer care will thrive in this position.

Benefits

Comprehensive Health benefits

Flight benefits with supporting airlines

Great training program

Qualifications

• Flexible availability for early mornings, late evenings, weekends, and holidays.
• Previous experience in customer service or airport setting is an asset.

Responsibilities

• Greeting passengers and managing passenger boarding as per airline procedures.
• Enforcing airline and airport policies and procedures to passengers.
• Ensuring proper security clearances and understanding flight document requirements.

Skills

Customer service experience

Strong communication skills

Job description

UPDATE: Now providing flight passes across the Air Canada global network.

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!

In Sandspit you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.So, would you say that going above and beyond is in your DNA?Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility?

Come join us! Executive Aviation is looking for permanent casual Customer ServiceAgents to work at the SandspitAirport (YZP). We are looking for people with great customer service, who have flexible availability and who love working in the tourism industry. We offer a great training program! This role would report directly to the Customer Service Coordinator.

What do we offer?

Executive Aviation is proud to have veryprogressive wage ranges with lots of earning potential. The range of salary for this position is $21.70-$24.15/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.

Responsibilities

• Greeting passengers
• Following airline specific check-in policies and procedures
• Have proper security clearances
• Provide pre-flight first class or priority seating grooming for the flight
• Manage passenger boarding as per airline procedures
• A physical ability to consistently lift up to 70 lbs/32kgs
• Understanding flight document requirements and carry-on allowances
• Positively working with airline crew
• Kindly enforce airline and airport policies and procedures to passengers
• In some cases, learn how to bridge an airplane
• Other duties as assigned

Qualifications

• Previouscustomer service experienceis considered an asset
• Previous airport experience would be considered an asset
• Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
• Strong communication skills