customer service agent

FOYERS SUPREME INC; Montreal (administrative region); On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Other benefits

Free parking available

Job summary

FOYERS SUPREME INC is seeking a customer service agent to be stationed on-site in Montréal, QC. The role requires no prior degree and offers training. You will handle customer inquiries, process payments, and manage refunds with a focus on accurate information and friendly service.

The position is permanent and full-time, with benefits and a standard 40-hour work week. Strong communication skills, reliability, and the ability to multitask are essential for success in this role.

Qualifications

• No degree required; employer will train.
• On-site role located in Montréal, QC, with permanent full-time employment.
• Salary is hourly and negotiated; on-site work only.

Responsibilities

• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Arrange for refunds and credits.
• Explain the type and cost of services offered.
• Issue receipts and other forms.
• Obtain and examine information to assess client feedback and enquiries.
• Perform general office duties.
• Receive and log complaints.
• Receive payments.

Skills

Excellent oral communication

Excellent written communication

Attention to detail

Ability to multitask

Team player

Punctuality

Client focus

Reliability

Initiative

Education

No degree

Tools

ERP software

Internet

MS Excel

MS Outlook

MS Windows

MS Word

Job description

Job details

customer service agent

Posted on August 11, 2026 by Employer details FOYERS SUPREME INC

Education

• No degree, certificate or diploma

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Private sector

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive and log complaints
• Receive payments

Computer and technology knowledge

• Enterprise resource planning (ERP) software
• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word

Work conditions and physical capabilities

• Attention to detail
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Location & Employment

• Location Montréal , QC H1Z 2G4
• Work location On site
• Salary $ 20.00 to $ 22.00 HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Day
• Starts as soon as possible
• Benefits:Health benefits, Financial benefits, Other benefits
• vacancies 1 vacancy
• Source Job Bank #3644040

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance

Other benefits

• Free parking available

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-08-25

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

FOYERS SUPREME INC

• Manufacturing
• 5job postings advertised
• Medium-sized business(between 5 and 100 employees)

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.