Customer Sales & Service Associate — Part-Time

UFA; Canada; On-site; CAD 21,000 - 28,000; Part time

Job summary

UFA in Alberta seeks a part-time Customer Sales and Service Representative to assist customers with purchases of goods, services, and fuel. You will follow UFA’s Customer Service Policy and strive for high customer satisfaction.

Responsibilities include prompt service, handling sales leads, aiding shipping/receiving, inventory upkeep, and maintaining organized areas. eCommerce requests and “Own the Aisle” area management are also involved.

Qualifications

• Grade 12 diploma with 0–2 years of related experience.
• Cash handling and computer proficiency.
• Agriculture/AgriBusiness background is an asset.
• Ability to lift up to 25 kg; physical labour required.
• Forklift experience is an asset.

Responsibilities

• Provide prompt service and assistance to customers in person or over the phone.
• Ensure sales leads are converted to outstanding customer service or passed to outbound sales.
• Assist with shipping and receiving of products as assigned.
• Perform inventory maintenance or cycle counts as directed.
• Keep store, yard, warehouses, and exterior locations clean and safe.

Skills

Cash handling

Customer service

Computer proficiency

Forklift experience

Self-motivated

Education

Grade 12 diploma

Tools

eCommerce systems

Job description

UFA in Alberta seeks a part-time Customer Sales and Service Representative to assist customers with purchases of goods, services, and fuel. You will follow UFA’s Customer Service Policy and strive for high customer satisfaction.

Responsibilities include prompt service, handling sales leads, aiding shipping/receiving, inventory upkeep, and maintaining organized areas. eCommerce requests and “Own the Aisle” area management are also involved.