Customer Relations Associate - PT

Bass Pro Shops; Saskatoon; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Discounts on merchandise

Restaurant discounts

World-class resorts discounts

Conservation attractions

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement

Bass Pro Cares Fund

Job summary

Bass Pro Shops is hiring a part-time Customer Relations Associate in Saskatoon to provide quality service, process orders, and handle inquiries in our front-end receiving area.

You will greet customers, use POS and SAP systems, verify IDs when required, and help resolve issues to ensure a legendary Bass Pro Shops experience.

Applicants with a high school diploma and 1+ year sales or service experience are encouraged to apply; accommodations available on request.

Qualifications

• 1+ years’ experience in sales or service.
• High school diploma or equivalent.
• Ability to provide superior customer service.

Responsibilities

• Greet and engage customers in a friendly and enthusiastic manner.
• Use current POS and SAP systems to complete transactions per policies, including ID checks when required.
• Respond to customer inquiries and complaints with judgment and problem-solving.
• Assist in opening/closing duties and store operations as needed.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

SAP

POS

Job description

## Customer Relations Associate - PTApply: Saskatoon, SK: Part time: Posted Today: End Date: October 13, 2026 (29 days left to apply): R265025**Summary:**Reporting to the Group Sales Manager – Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process orders, answer general customer inquiries and customer complaints in an inbound customer service center.**Responsibilities:*** Greet and engage customers in a friendly and enthusiastic manner* Provide a legendary experience for every customer and promote Bass Pro Shops & Cabela’s programs* Use current Point-of-Sale (POS) and Inventory (SAP) systems to accurately and appropriately complete customer transactions following all policies including those requiring checking for identification and age requirements; knowledge of how to process debit, credit cards, etc* Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope* Assist asset protection in following all procedures and policies, including: checking inside products, checking for price switches, remove and retain security devices* Save customers who are not happy or did not have a good experience by correcting the problem, or notify a Manager on Duty of the issue* Opening and closing duties when necessary: empty trash, stock bags, supplies, cash wraps, dust and wipe counter, organization of drawer supplies* Assist in other areas of the store when business needs dictate**Qualifications:*** One or more years’ experience in a sales or service environment is preferred* High school diploma or equivalent is preferred* Ability to provide superior customer service and exceed customer’s expectations* Ability to use good judgment and logic* Experience in a related field or outdoor lifestyle* Knowledge of Bass Pro Shops & Cabela’s specific products is an assetBass Pro Shops & Cabela’s welcomes applications from people with disabilities.Accommodations are available upon request during the assessment and selection process. ### **Benefits*** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Fun work environment* Competitive wages* Excellent benefits* Unlimited career advancement opportunities* Bass Pro Cares Fund